ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.11/5
Customer service:
3.41/5
Return/Replacement policy:
3.77/5

Verified
4/5

2023-06-14

Quality Rug

"Albeit,the rug measurements were inaccurate 160cm,not 165cm as advertised,I am really pleased with my purchase:looks lovely,enhances the appearance of the room.Excellent delivery.Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-10

Outside rug

"Quick delivery excellent product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2023-06-09

Good experience

"I didn't like the rug when it arrived so intended on returning it but was given a couple of options including keeping the rug at a discount price which I did and found another place for it. I thought that was excellent service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-09

Living room rug

"Very easy to order, and we were kept informed along the way regarding delivery. It even arrived a day early!!
Thank you we love it
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-08

Rug delivery

"Ordered online ,easy. Rug delivered promptly, could not be simpler"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-06

Amazing service and best quality

"Amazing best customer service i would definitely shop feom here again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-06-03

Lovely rug

"Was very very impressed by how quickly the rug order was processed and dispatched from USA to Scotland. I now have it in my home and have to say it looks fab. Colours true to the pics on website. My only complaint is not with the company but with FedEx. They didn’t deliver on the first 2 days they said they would and on the 3rd date, they left the rug at my back door. Thankfully it wasn’t raining and thankfully my neighbour saw it and took it in as I was going to be away from home for 3 days. Really pleased with the rug so far. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-06-02

Great service

"Kept informed. Loved the view in the room."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-02

Outdoor Rug

"Clear usable website, order came quickly and looks good quality. We are very pleased with the service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-30

Mags47

"From the time I ordered my rug everything went smooth and easy I’m really pleased with the item and looks lovely down. Colour is the same as shown. Will order from you again. Thank you for the quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-05-30

gorgeous runner

"I have used before and very happy with rugs and delivery"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-05-30

Beauty at your feet

"Cannot wait for my rug to arrive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-05-26

Rug review

"The rug was what I ordered, came when promised, and its fine. Thanks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-25

"Great choices and easy to order. Can’t wait for my rug arriving tomorrow."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2023-05-19

Great service

"Although the rugs had a softer backing which did concern me, hopefully they will stay in place"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges