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Product & services pricing
4.16/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.11/5
Customer service:
3.40/5
Return/Replacement policy:
3.73/5

Verified
5/5

2022-02-17

Excellent service

"Had to return my rug because it was
too big. Very disappointed the rug was
fabulous. Excellent help returning
"

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Verified
5/5

2022-02-17

My rxperience

"I cannot praise the service I have received more highly. The rug is exceptionally high quality and the design and colour really good and a very high standard. I should recommend this company to anyone"

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Verified
5/5

2022-02-16

Beautiful Rug

"Fast efficient delivery Colours true to the picture on the website Just perfect"

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Verified
5/5

2022-02-15

Terrific rug and a great service.

"Thanks so much. Simple to order online from an excellent selection; delivery was prompt and rug was very well packaged."

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Verified
5/5

2022-02-14

Excellent service

"I didn't know this company was in Fort Hill N.C. America, There service was excellent, my rug arrived three days earlier than expected. The pattern is lovely, the pile is not as thick as I thought it was. But for the price I paid, I feel it was worth £159, plus it was free postage from America. I have not had dealings with Fedex before, but being able to check the journey of the rug was really good. Well done."

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Verified
5/5

2022-02-14

Exceptional service .

"10 out of 10 . The rug is better than I expected. It arrived 2 days early ,so I was in a rush to wash my floor and dispose of our old one. I will certainly visit your website when I need another . Thank you for great service .JB . "

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Verified
5/5

2022-02-14

First Class

"Great service. I admit I was a little doubtful about delivery but I couldn't have been more wrong. The rug arrived in under a week. I'm very satisfied with the quality and great value. I'm delighted and would definitely use again. Highly recommended."

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Verified
5/5

2022-02-14

Great choice & Service

"This was my first visit to irugs looking for a colourful rug to brighten my rather grey kitchen and was not disappointed. There was so much choice I also purchased a beautiful rug for my bedroom. Both rugs delivered delivered in less than a week excellent service well done."

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Verified
5/5

2022-02-12

Rug

"Very good ,rug very competively priced."

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Verified
5/5

2022-02-11

Great

"Beautiful and gorgeous range of products love them all"

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Verified
5/5

2022-02-10

Exactly what we wanted,really pleased

"The rug was exactly what we wanted and suits our room perfectly ,very pleased. Interesting tracking it from America ,it came as stated with no hold ups. "

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Verified
5/5

2022-02-10

Great service

"I have had 4 rugs from this company great service fantastic Rugs good quality "

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Verified
5/5

2022-02-09

Magic carpets

"Very positive- 8-10 days for 2 rugs from the US can’t be bad. Tracking system was excellent. Arrived as stated. Well done."

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Verified
5/5

2022-02-08

Super Service.

"First time buyer and most impressed. Easy to find the size and type of rug we were looking for and an excellent range of choice at very good prices. Delivered within 3 days of ordering and now placed in our home.
First class quality and service, couldn't ask for more.
"

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Verified
5/5

2022-02-08

First Class!

"Ordered the Monaco 3mt x 2 mt in black and was delivered within 4 days - the rug itself was very competitively priced and iextremely attractive and very well made and I’m delighted with both the product I received."

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