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Product & services pricing
4.34/5
Chance of future purchase:
4.61/5
Shipping & packaging:
3.50/5
Customer service:
4.69/5
Return/Replacement policy:
5.00/5


Verified
5/5

2023-11-17

They are the best!

"They respond so quickly and are always there to help….I wish everyone retailer had their customer service. "


Rep reply posted 2023-11-17
A rep from Isabelle's Lighting, IsabellesLighting, has responded:

“Thank you for the compliment! Our family team works hard to be the most easy to work with customer service you'll find anywhere online. We believe that's how it should be too! :-)”


Verified
5/5

2023-10-21

Awesome

" The lights are beautiful. Excellent quality with great customer service! Tom went the extra steps to make sure we had what we wanted."

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Rep reply posted 2023-10-21
A rep from Isabelle's Lighting, IsabellesLighting, has responded:

“Thank you for your business! Getting the perfect lighting for your home without hassle is very important to us. We're glad we could be so easy to work with for you. We look forward to serving you again soon!”


Verified
5/5

2023-10-21

Looking forward to getting my light.

"My light is supposed to ship November 16, I’m looking forward to receiving it! "


Rep reply posted 2023-10-21
A rep from Isabelle's Lighting, IsabellesLighting, has responded:

“We are glad that you found the perfect ceiling light for you home from us! Yes, Nov 16th is correct. We will continue to keep you well informed of the status as production completes and it will be soon shipping to your home so you can enjoy this light for many years to come.”


Verified
5/5

2023-09-05

I appreciate great service

"I appreciate great service"

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Rep reply posted 2023-09-06
A rep from Isabelle's Lighting, IsabellesLighting, has responded:

“We're glad we could make things right for you! Our team works very diligently to ensure each customer has a hassle free 5-Star experience.”


Verified
5/5

2023-08-22

Great Customer Service

"The material I ordered was a great price and arrived quickly. I appreciated getting follow up from the seller's customer service even though the order was placed through Amazon."

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Rep reply posted 2023-08-22
A rep from Isabelle's Lighting, IsabellesLighting, has responded:

“Thank you for your kind words! Many shoppers customers discover us on our Amazon store, then buy from us direct once they are aware of other products and savings we offer exclusive to our public website. We're glad you enjoyed your experience shopping from us! We look forward to serving you again soon. :-)”


Verified
5/5

2023-08-16

Wish there was a sixth star.

"A beautiful chandelier at an excellent price. And it arrived in a very timely manner."

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Rep reply posted 2023-08-16
A rep from Isabelle's Lighting, IsabellesLighting, has responded:

“SIX STARS! Aww, thank you so much!!! We really appreciate you purchasing from our family run business! Our team works super hard to make sure we deliver the best quality lighting products quickly and at the best prices. We look forward to serving you again soon! :-)”


Verified
5/5

2023-08-15

"I enjoy browsing the site and the sales are the best."


Rep reply posted 2023-08-15
A rep from Isabelle's Lighting, IsabellesLighting, has responded:

“It has been a pleasure serving you! We're happy to hear you're loving your West Village Farmhouse Vanity Light purchased from us! The perfect fit for that farmhouse and urban style look. We look forward to serving you again soon! :-) ”


Verified
5/5

2023-08-15

Mixed Metal Perfection

"Had the option to buy from multiple dealers and certainly glad I went with Isabelle’s. Transaction was smooth and CS response time to my question was great. "

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Rep reply posted 2023-08-15
A rep from Isabelle's Lighting, IsabellesLighting, has responded:

“Thank you so much for choosing our family business to serve you with your lighting needs! We're happy you found us easy to work with. We work hard to make sure our customers are served very well. We hope to serve you again soon!”