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Product & services pricing
4.50/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.65/5
Customer service:
4.63/5
Return/Replacement policy:
4.62/5

Verified
5/5

2016-02-23

Return customer

"Turnkey, efficient and accurate service. "

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Verified
5/5

2021-02-02

Very satisfied

"Easy process and great values!"

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Verified
5/5

2021-02-02

DO NOT HESITATE TO SELL WITH THEM!

"When I needed the money and had extra electronics that could be sold, this company was amazing! I paid for the expedited payment and it came ON TIME. Would definitely sell with them again. Customer service is also very responsive. "

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Verified
5/5

2021-02-02

Great!

"Sent them my MacBook, gave me the exact amount they said they would. Took about 5 days to receive the money through zelle. Very smooth process! Will definitely continue to work with this company "

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Verified
3/5

2021-02-02

They got a good deal...

"Let's just say that they got a good deal, and I was able to dispose of/recycle a couple of devices at the same time. I guess a win/win. I could have gotten more on the secondary market, had I wanted to hassle it myself."


Verified
5/5

2021-02-02

Easy Process

"Excellent service. Very easy to use and quick!"

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Verified
5/5

2021-02-02

Always smooth sailing

"Straight forward. No unpleasant surprises. That’s why I always go with itsworthmore.com"

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Verified
5/5

2021-02-02

WYSIWYG

"Strong value offered, prompt turnaround, easy process"

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Verified
1/5

2021-02-02

Bad battery good phone

"I purchased a iPhone 6s understanding that the items are put through a quality inspection before being resold. Apparently that does not include the battery. Phone is in great condition, but at 100% charge with no use phone only lasts 5 or less hours. At 100% charge with slight use the phone it only lasts 2 hours at the most. I wanted to keep the phone and contacted customer support asking for some money back to help with the battery replacement. All they keep saying is ship phone back for replacement or refund. Can not be without a phone and company is unwilling to work with me. So buyers beware purchase at your own risk. "

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Verified
1/5

2021-01-22

Well this company has gone down hill

"Don't go thru this company. You are better off posting online or using another company. I emailed them about my concerns and they have damaged my phone cause I was smart to do a 4k video of the inspection and packing before sending. They offer $105 and now tell me there is a crack in the back of phone. Well they are wrong since I took a video before I sent and used proper packaging design to ship a Cell phone. I will file a lawsuit since I have seen a bunch of complaints with in the last few months. Cheers"

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Verified
1/5

2020-12-30

I tried it ... never again

"I tried to purchase a used phone via their site for the first time. I was traveling, so I needed it delivered to an alternate location from my normal billing address because my current phone was having issues. They stated their 3rd party verification company rejected my order and restocked the item ... and they couldn't tell me why. I suspect it was because of the discrepancy between the billing and shipping addresses, but we're all stuck guessing because there was no real feedback on why that process failed. It was gone by the time I could resolve what to do with IWM's support. Sadly, I had purchased other accessories for the phone via another site that I'm stuck with unless and until I purchase the phone in the future.

This company has some real opportunities with their primary and 3rd party business processes. To have a process that doesn't give you information from your 3rd party business partner during a crucial step in the buying process is simply not well thought out. It was a very disappointing first experience that I won't risk repeating. At least I'm only out $60.
"

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Verified
2/5

2020-12-26

Do not use this service.

"They gave me an online quote, I send my phone in , they claimed it was a fake and busted my screen after charging me $20 to send it back "


Verified
5/5

2020-12-11

Quick & Easy

"They had the best deal for my old Mac Air that I took really good care of. Made it super easy to send it in and get my payment that I was quoted fast! I even got a coupon that increased the money I received. Definitely recommend and will use again!"

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Verified
1/5

2020-12-09

Find another way

"Sent in a MacBook Pro for trade in excellent condition even though it was a 2013. Gave me a fair quote for it but happened to find a problem and reduced the price.

Also sent in a 12.9" iPad Pro that's in flawless condition and hardly ever used. Amazingly, they reduced the price by 20% because of major dings in the frame of the iPad. The defects were definitely not there when I sent it. They sent photos of the damage but would not provide a photo of the entire unit, so I could be sure it was definitely the right iPad. I would have had it sent back but where am I supposed to sell a damaged device.

Will never use this company again.
"

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Verified
5/5

2020-12-01

Fast service and payment!

"Entire deal was great. Fast service and payment, exactly as promised."

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