ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.07/5
Chance of future purchase:
4.07/5
Shipping & packaging:
5.00/5
Customer service:
4.82/5
Return/Replacement policy:
4.59/5

Verified
5/5

2019-03-06

Amazing

"Can't fault the service from start to finish it only took 3 week from ordering to receiving dress quality is outstanding stitching is perfect and prices are excellent will definitely buy again and highly recommend "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-24

Best dress I have ever had!

"This was the nicest dress! Every time I have worn it I feel like a movie star! It fits perfectly and I am so happy with the quality! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-21

Fabulous dresses

"Wonderful dresses beautifully made, I received so many compliments when wearing my dress. Thankyou so much I will be ordering another very shortly as mother of the bride."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-02-20

Was skeptic, as was first order, but all the clothes are good quality and match perfect!Thank you!

"My order arrived in good time, noticed all the dresses are very well done and the sizes all matched perfect!I will recommend and order again!Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-20

Excerlant service

"Item as discribed, lovely item very pretty "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-12

Beautiful dress and perfect fit

"Waited a couple of weeks but worth it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2019-02-07

Delivery cost, quality of packing and Returns Policy

"The cost for delivery of a dress was just under £25.00. The dress, which cost almost £200 arrived in a bag which was too small for the item and the outer wrapping was damaged. The returns policy states the need to return within 7 days. You have to go on-line to request a return. The dress was too large around the bust - I was asked to send photos. I did not see the need to send photos - actually because the dress was too big I would have exposed myself in the photos. Every time I chase asking for details of how to return the item, I receive a link which asks me to explain why I want to return the dress!!!! The whole experience has been extremely disappointing. I still do not have the information I need to be able to return the dress and receive a refund. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-02-01

My wedding shoes arrived yesterday and I am extremely over the moon with them, fantastic quality. ****

"My experience was absolutely fantastic"


Verified
5/5

2019-01-25

Great site.

"I received two bags this week from JJs house. They are for my bridesmaids. I am so delighted with them. Detail and structure is 100%. They look so expensive and match the colours of the dresses perfectly. I highly recommend this site. "


Verified
5/5

2019-01-18

Amazing

"I loved the service and product sent by jjs house! Will definitely be ordering again. Thank you so much to the jj team x"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-01-18

Super servo e

"Easy and simple process, quick delivery, quality products received "


Verified
5/5

2019-01-16

Fantastic shoes

"These shoes were bought to compliment my daughters bridesmaid dress which was purchased from JJ's House alongside my wedding dress and I recommended you and my friend purchased her dress also.

Very happy with the quality and overall choice and service

Tina
"


Verified
5/5

2019-01-10

Shopping with JJ's

"I was searching for 'comfortable/stylish shoes'. JJ'S site popped up. I was amazed at the range of shoes and other products. Shoes are custom made - with straps/heals/height/width available to mix and max. Thats the KEY. I could almost design my own style of footwear. How cool is that! I bought 3 pairs straight away. They were on special offer, so I got a bargain. (I was also allowed a discount on the delivery fee) I received a phone call from a JJ rep making sure I was happy to proceed with my order. I assured him I was and he confirmed dispatch and delivery details. When they arrived, I was absolutely thrilled with my purchase. From start to finish my experience of buying on line from JJ's has been a pleasure. I would highly recommend them. I am off to buy some dresses now. Happy days. xxxxx
"


Verified
5/5

2019-01-07

great experience

"I have found the items to be beautiful. Also when I have needed to ask a question I get an answer within minutes., "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-01-03

Excellent quality

"I am so shocked and surpsied at the quality of the dresses and at how quick they were made and dispatched. Thank you :) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process