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Product & services pricing
4.07/5
Chance of future purchase:
4.07/5
Shipping & packaging:
5.00/5
Customer service:
4.82/5
Return/Replacement policy:
4.59/5


Verified
4/5

2015-06-16

"Very pleased with order ."

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Verified
5/5

2015-06-16

"Good product at the right price, but remember that you will need to pay import tax so add that to your cost calculations."

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Verified
3/5

2015-06-12

"Ordered a pair of dance shoes, but was very dubious about ordering shoes that I hadn't tried on, and that couldn't be returned. However, at £23 including carriage they were not expensive,so if it all went horribly wrong I wouldn't lose too much.
Very pleasantly surprised with the speed of delivery, and the standard of the shoes. They fit, and are comfortable. The only thing I am not too sure about is how long they will last, as the suede on the sole is very coarse, and after 6 weeks the heels already look like they will soon need another layer of suede.
Might buy from them again.
"

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Rep reply posted 2015-06-14
A rep from JJsHouse.co.uk, jjshouseuk, has responded:

“Thank you for your sharing.

Sorry that we did not meet your expectation this time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems.

Your satisfaction is the most important thing to us. We have contacted you and reached an agreement. We have sent you an email to your email address: karinbrad****@hotmail.com. Would you please confirm me back and share your new feedback?

For any issues, you may send emails to feedback@jjshouse.com with the title ”RR + your order number + your issue”. Our Customer Service Team will handle it promptly and find the best solution for you.

Thank you for your time.

JJsHouse service team
feedback@jjshouse com”


Verified
5/5

2015-06-11

"I have ordered 4 bridesmaids dresses all made to measure, they are extremely well made and the colour is perfect. The quality for the money is outstanding and I would have no hesitation to recommend this company. I would certainly buy from them again."

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Verified
4/5

2015-06-09

"Jjshouse delivers via DHL therefore £30 on average of duty fees have to be added (at delivery) to the delivery fees that are paid at checkout. Therefore compared to other online companies the delivery costs are very expensive. This is something to keep in mind when purchasing. However, jjshouse is willing to keep their customers happy and they will make efforts in that direction, this is something that is not neglectable and appreciable. "

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Rep reply posted 2015-06-10
A rep from JJsHouse.co.uk, jjshouseuk, has responded:

“Dear customer,

We are glad to hear that your case is resolved to your satisfaction. Thank you for updating us on it. For any issues, you may send emails to feedback@jjshouse.com with the title ”RR + your order number + your issue”. We will be always at your service.

Thank you for your kind understanding and support.

JJsHouse service team
feedback@jjshouse com”


Verified
5/5

2015-06-04

"JJsHouse was extremely professional, representatives friendly and efficient. The delivery time was amazingly quick and the quality of the dresses was better than expected. I recommend JJsHouse to everyone I talk to and will definitely be using them again. For anyone skeptical of using online buying be assured you will not be disappointed with this company. The only thing I would recommend is buy the larger swatch item as this gives an accurate representation of the colours and what they will look like.
Overall I was extremely impressed.

Sarah - UK
"

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Verified
5/5

2015-05-30

"Very beautiful and comfortable ballroom dancing shoes. I love them and will buy another in a different colour"

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Verified
5/5

2015-05-30

"Excellent dress quick delivery"

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Verified
4/5

2015-05-30

"Love my shoes their so comfy "

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Verified
5/5

2015-05-28

"Thankyou for all your help with the beautiful clothes you have sent me!! "

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Verified
4/5

2015-05-28

"Loved the dresses I ordered but wasn't impressed with the fact I got stung with a £101 charge by customs tax when I 'thought' I was ordering from a UK company, that should be made clearer in bold when ordering. I also wasn't impressed that unless there is a fault with the dress you can not return it as I ordered 2 dresses for each of my bridesmaids and now I'm stuck with 2 brand new unworn dresses that I don't need and can not return. "

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Verified
5/5

2015-04-27

"dress is perfect. thank you so much!!!"

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Verified
5/5

2015-04-14

"Dresses were lovely well packed and speedy serice.live chat very helpfull over all a good service which I will use again.thankyou"

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