"I do not shop online often and JJ house website made it very easy and convenient for me. The reviews and pictures from customers was so helpful. The answers to almost every question I had was already available on website. I had a question that I emailed and received a prompt response! Will definitely continue to purchase again and recommend to friends and family."
"Found the perfect dress for our wedding rehearsal and rehearsal dinner. Love that you can order dresses to try on and even keep the kne you want for 20% off. Such a perfect way to shop. I will also be ordering our flower girl dresses from here! Wonderful quality on these dresses too!"
“Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us.
Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!”
"Ordered multiple dresses for a wedding. True to Size, good quality colors are as pictured, prompt delivery. Will be ordering more."
“Dear customer, we cannot be more grateful for you taking the time to write such a detailed review here. As a professional online shop, we always spare no effort to satisfy our customers. Support from customers like you helps our business grow and evolve. Thanks so much for your order. ”
"I have ordered several try me dresses as we aren’t sure which one will compliment my wedding dress the best. This is AMAZING to say the least!! Shipping is fast and the fabrics used are splendid! I cannot say enough about this Company!!"
“We extend our sincere gratitude for your recent order.
It brings us great joy to learn of your satisfaction with your shopping experience. The support we receive from valued customers like you is instrumental in the continuous growth and evolution of our business.
Once again, thank you for choosing our products and services. We look forward to serving you with excellence in the times to come.”
"I have ordered a couple of dresses from JJs house and they have all been amazing. I love that they offer a fry in program, it makes things so much easier. The dresses are all reasonably priced and the quality is amazing. They also have a fantastic return policy! "
“Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us.
Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!”
"I supposedly ordered a BRAND NEW dress from JJ's House but instead they sent me one of their "Try-On" dresses. I knew this since I ordered the "Try-On" dress prior and really liked it but noticed a couple of torn / poor stitched areas and so decided to pay the extra money and order a brand new one in the exact same style, size and color. When the supposedly NEW dress arrived, it was the exact same dress... with the same areas where the stitching was torn. Also, they sent the dress to me in an extremely small box and so when I pulled the dress out, it was EXTREMELY wrinkled! I now need to have it professionally re-stitched and pressed for a cost of about $60. I paid full price for my dress and was expecting a BRAND NEW dress in perfect condition but instead received one in a previously worn condition extremely wrinkled. When I submitted a complaint, they did not address my issues and just justified that due to trying to keep shipping costs down, they use small packaging. What?!?! I will never order from JJ's House again. TERRIBLE experience!!"
“Thank you for taking the time to leave us a review.
Unfortunately, we failed to identify your order information. Contacting our customer service team timely(within 14 days of delivery) is highly appreciated if our customers have any issues pertaining to their orders or services.
Please utilize the appropriate channels on our website to resolve your concern. We appreciate your understanding in this matter.”
"I ordered a dress to try on and I was extremely happy. The quality was amazing and loved the dress. I ordered a size 4 and everything fit, but t it was a little tight when are crossed my arms, and the length was long. I expected the length to be long because I’m only 5’. I’m thinking to order a custom size, but a little apprehensive because I won’t be able to return it. Overall, I am extremely comfortable ordering from JJ’s house for all my dress needs."
“We extend our sincere gratitude for your recent order.
It brings us great joy to learn of your satisfaction with your shopping experience. The support we receive from valued customers like you is instrumental in the continuous growth and evolution of our business.
Once again, thank you for choosing our products and services. We look forward to serving you with excellence in the times to come.”
"Absolutely love that u can try on 3 dresses and send back if u don’t like them. Easier than going to a store and much better selection by far. Have had 9 dresses sent so far and each dress has been excellent quality for the money. Just haven’t found one I like on me yet. Have more coming soon!"
“We extend our sincere gratitude for your recent order.
It brings us great joy to learn of your satisfaction with your shopping experience. The support we receive from valued customers like you is instrumental in the continuous growth and evolution of our business.
Once again, thank you for choosing our products and services. We look forward to serving you with excellence in the times to come.”
"The dresses arrive in a timely manner, they fit well and are a great quality. The return process is so easy and also very quick. "
“We extend our sincere gratitude for your recent order.
It brings us great joy to learn of your satisfaction with your shopping experience. The support we receive from valued customers like you is instrumental in the continuous growth and evolution of our business.
Once again, thank you for choosing our products and services. We look forward to serving you with excellence in the times to come.”
"Before buying an item think if you have to return it.
Find out first if the item that you are buying is eligible to be returned some items you can't return :(
I had to return an item because the color did NOT match which was dark blue was not the same as the picture. I was expecting a really dark blue color, so I return the item back. They would charge you a $9.00 shipping plus if you had a discount that was my case they will charge it back to you in this case $5.83 and the item was $39.22 my total refund will be $24.39 I felt ripped off with this return for all the charges.
Please note that shipping fees for both ordering and returning are non-refundable. Additionally, a Restocking Fee may be charged for returns of select items.
Not a nice way to treat customers definitely I will never buy again from them, but they are very fast to take your money."
“Thank you for taking the time to leave us a review.
Unfortunately, we failed to identify your order information. Contacting our customer service team timely(within 14 days of delivery) is highly appreciated if our customers have any issues pertaining to their orders or services.
Please utilize the appropriate channels on our website to resolve your concern. We appreciate your understanding in this matter.”
"JJ House was great to work with. Shipping was very fast. I recommend this company and this dress.
This is a cute bridesmaid dress. It fits as expected. The color is a bit bland for me but it's exactly what the bride was hoping for. The quality is excellent."
“ Thank you sincerely for taking the time to share your positive feedback with us. We are delighted to learn that you had a wonderful experience with our services.
Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting JJ's House as your preferred online shop.”
"Perfectly and they’re careful "
“ Thank you sincerely for taking the time to share your positive feedback with us. We are delighted to learn that you had a wonderful experience with our services.
Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting JJ's House as your preferred online shop.”
"The ability to try on dresses before buying is an amazing option. We are looking for dresses for my sons wedding and it has worked out perfectly. "
“ Thank you sincerely for taking the time to share your positive feedback with us. We are delighted to learn that you had a wonderful experience with our services.
Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting JJ's House as your preferred online shop.”
"The gown is beautiful. The satin fabric is lightweight and flowy. It is just as the picture's design."
“ Thank you sincerely for taking the time to share your positive feedback with us. We are delighted to learn that you had a wonderful experience with our services.
Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting JJ's House as your preferred online shop.”
"I bought two dresses off of JJ's House and they were very high quality. The first dress I ordered I got the smallest size and it fit perfectly. When I ordered the second dress, I ordered the same size as the last one and it was to big. Make sure when you are ordering for JJ's House that you double check the measurements on every dress you order. The website is very good and the dresses are beautiful and for the most part affordable! The Shipping did take a fair amount of time but the tracking information was not always correct with the dress location."
“Thank you for your wonderful feedback! We are delighted to hear about your positive experience with us. It is truly an honour to be your preferred destination for gowns, and we can't wait to assist you again at JJ's House!”
A rep from JJsHouse.com, jjshouse.com, has responded:
“Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us.
Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!”