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Product & services pricing
4.42/5
Chance of future purchase:
4.49/5
Shipping & packaging:
4.10/5
Customer service:
4.43/5
Return/Replacement policy:
4.25/5

Verified
5/5

2023-04-23

Beautiful

"The dress is beautiful and the price was unbelievable."

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Rep reply posted 2023-04-24
A rep from JJsHouse.com, JJsHouse, has responded:

“Dear customer,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Looking forward to serving you again! ”


Verified
5/5

2023-04-15

High quality mother of the groom dresses

"Higher quality dress than I could find locally, true to size, true to color shown on website, made and arrived within shipping guidelines shown on website. Would and did order from them again for rehearsal dinner dress and it also was well made, true to size and color and arrived on time. "

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Rep reply posted 2023-04-17
A rep from JJsHouse.com, JJsHouse, has responded:

“Dear buyer,

Thank you for your comment. Your encouragement will keep us moving forward.

We sincerely hope that we will have more chances to serve you.

Best Regards!


Verified
5/5

2023-04-07

reliable and contact them got responses promptly

"I thank you first for your wedding gown and dress shoes I ordered.
I had a chance to get a custom order fit and your professional suggestions.
The wedding gown was beautiful and got a lot of good comments.
"

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Rep reply posted 2023-04-10
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Thank you again for your support! If you need any further assistance, please contact us.”


Verified
5/5

2023-04-07

Excellent Experience

"I had a great experience shopping at JJ's House. I was able to purchase my MoB dress, my mother's GoB dress, and my husband's SDoB suit there. I was also able to purchase all our accessories there too. We had one return to make, and it was easy. Everything arrived on time and in good condition.

The prices are affordable, the styles are nice, the quality is good, and the search options on the website are a lot more intuitive and easier to use than I found on other similar sites. I was able to find exactly what we needed with ease and efficiency.

I highly recommend JJ's House to others and will be using them again.
"

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Rep reply posted 2023-04-10
A rep from JJsHouse.com, JJsHouse, has responded:

“Dear customer,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Looking forward to serving you again!


Verified
5/5

2023-03-30

Great Dresses

"I ordered 4 dresses for my sons Wedding. They were all beautifully made. Great shipping.
The last one was absolutely perfect. Returned 3 without any problems. Thank you JJ’s for everything.
"

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Verified
4/5

2023-03-22

Awesome!

"All nice and good outfits"

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Rep reply posted 2023-03-23
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Thank you again for your support! If you need any further assistance, please contact us.”


Verified
5/5

2023-03-22

faster than I thought

"Items came three weeks sooner than expected. That was amazing. "

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Rep reply posted 2023-03-23
A rep from JJsHouse.com, JJsHouse, has responded:

“Dear customer,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Looking forward to serving you again!”


Verified
5/5

2023-03-20

Never disappointed

"JJs House became my go to place for evening gowns after my first purchase several years ago. The fit and fabric are always perfect."

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Rep reply posted 2023-03-28
A rep from JJsHouse.com, JJsHouse, has responded:

“Dear customer,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Looking forward to serving you again!


Verified
5/5

2023-03-14

Bridesmaid dresses perfect and flower girl

"Awesome nice dresses will get again "

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Rep reply posted 2023-03-17
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your review.

Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Thank you again for your support! If you need any further assistance, please contact us.”


Verified
5/5

2023-03-14

First Class Service

"Everything I've ordered from JJsHouse surpasses the best in quality and workmanship. From casual to formal wear, the fit and excellent quality of the materials are second to none.

I bought a fascinator for my wedding a few years ago. It was beautiful and very well made. It will be a keepsake for me forever.
"

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Rep reply posted 2023-03-17
A rep from JJsHouse.com, JJsHouse, has responded:

“Dear customer,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Looking forward to serving you again!”


Verified
5/5

2023-03-05

Perfect fit, comfortable and it looks great!!!!

"It fit perfectly, with just a little hem needed and it was much more comfortable than I had anticipated. I got so many compliments because it was so beautiful and really looked great on me!!!"

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Rep reply posted 2023-03-17
A rep from JJsHouse.com, JJsHouse, has responded:

“Dear buyer,

Thank you for your comment. Your encouragement will keep us moving forward.

We sincerely hope that we will have more chances to serve you.

Best Regards!”


Verified
5/5

2023-02-14

Exceptional Service from a company that cares

"It has been a pleasure working with JJ's. Their response time is right on. I am waiting for my final purchase to arrive, and i know it will be beautiful. I would definetly refer JJ's."

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Rep reply posted 2023-02-16
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for your kind review.

Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2023-02-14

Amazing Services and Quality Dresses!

"I had n amazing experience with Customer Service. They answered promptly, sorted through a rather complicated mistake on my part, and worked everything out. Plus the custom dress I ordered had an amazing fit, quality craftsmanship and was received very quickly from overseas. I had been nervous about that but read lots of reviews and tried sample dresses.
Next time I need a formal dress, I will not hesitate to order! I cannot say enough good things!
"

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Rep reply posted 2023-02-16
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for sharing your experience. We love to see such remarks as they motivate our teams to continue to provide the best experience and products we can. Hope we can serve you again in the future and make you a happier customer.

Have a nice day~”


Verified
5/5

2023-02-07

great shopping

"I ordered the dress online and it was a great fit and I loved it "

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Rep reply posted 2023-02-08
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you so much for writing your review. We're happy to hear you loved your dress. Your satisfaction is utmost important to us and this is absolutely our work power. Have a wonderful day!”


Verified
5/5

2023-02-06

Mother of the groom

"Great service and quality including alterations! "

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Rep reply posted 2023-02-07
A rep from JJsHouse.com, JJsHouse, has responded:

“Thank you for sharing your experience. We love to see such remarks as they motivate our teams to continue to provide the best experience and products we can. Hope we can serve you again in the future and make you a happier customer. Have a nice day~”