"Great products, great pricing, great service and quick turnaround - definitely coming back (again)!"
"I went on chat with one of ur reps to find out why i only recieved one cable & no paper work, He asked me a few questions and then signed off without answering my question, I went back on chat & got someone else and they told me there was to shipments from 2 different places, so why did the first guy cut me off without answering me ? ? "
"The audio unit was suppose to be plug and play it was not compatible with the system I have and Jp cycles refered me to the manufacture for help"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"I am very pleased...will be ordering more"
"Parts came quick and exactly as described. Love doing business with J&P"
"Well I placed my order on May 14th and they haven't shipped it yet so I don't really know why I'm getting this survey because they haven't done anything to let them know how they are doing."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Order on line..on May 17...still have not got my helmet....very disappointed....and to day is May 29...never again "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Super fast shipping. Item has just what I needed and worked perfectly. "
"I'm a previous buyer and in 8yrs of buying parts for my bikes I have had only one part come wrong called j-p cycles and return went smoothly and right part was resent thanks j-p for the great customer sevice and knowledgeable personnel"
"Good price. Fast shipping. Exactly as described and what i was looking for. "
"I paid for 48 hours delivery on a Thursday and got in the same time as i would have gotten for just regular delivery. Will never do that again! "
"Ordered a new front tire, price was 60.00 cheaper for the exact same tire from the dealer, plus no sales tax and free shipping! Very fast shipping, overall a great experience, I will order again when I need parts."
"An extra 30 dollars shipping tax? This was stated nowhere on your website in plain site ... Not happy"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Received it quickly and the part was perfect"
"Item exactly as described, fit great, and easy to install. I've never been disappointed with J&P Cycles!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”