"Jacobtime delivered on-time an AMAZING watch. I'm so happy with the watch, the service, and customer care. They even went so far to apply a credit after purchase because I forgot to add a discount code when I purchased the watch. Superior customer service. Thank you!"
"Won't use the company again, quality of product did not measure up to previous experiences, confusing website, box looked reused/tampered with"
"Fast ship, real watch. Very happy! Thanks."
"Got exactly what I wanted at a much cheaper price, very happy."
"Placed my order Sunday night and it arrived by Tuesday evening!"
"Wouldnt send my package without "voice verification". I had to cancel my order (to my great disappointment) after waiting several days for it to ship only to have the company not ship it because "I was not answering their calls" which I never recieved. Never ordering through this company again and making sure none of my friends do either."
"The same watch seen in the shops for a much better price. Their service was efficient, including answering emails. Very satisfied."
"Efficient, good product and service. "
"Jacob time is surprisingly awesome. I ordered a Micheal Kors watch and within two days it was delivered. Not to mention the price that I received it at was amazing. The watch is worth$225 but I only paid $150. I will be using this site again."
"Item was shown as available and I received an email that the item had shipped and then I received an email a few days later stating that the order had been cancelled as they did not have the item. There was no mention of the refund in the email and I had to call them about this. "
"Super fast delivery. Nice watch. Will recommend to anyone!!!!
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"My pre-order questions were answered politely and completely by a customer service representative. Her answers were important for my determining which product was best for me to order. Delivery time of the watch that I selected was as promised, and it arrived in excellent packaging and in perfect condition. I am very happy with my new watch and with JacobTime's service!"
"Very satisfied with the price, shipping, and service associated with my purchase!"
"Watch was delivered as promised.
Thank you"
"I thought I was getting a good deal when I went to shop at Jacobtime.com, but was disappointed the moment I opened my package. They shipped promotional earrings with the watch I ordered, but just put them in the case, unprotected, with the watch. This could have scratched the watch, and I guarantee you they would not have given me a full refund if it had done damage. Then, I needed to make a return. They advertise free shipping, but then when you try to return the item, which you have to pay for yourself, they then deduct the cost of the "free" shipping from your refund amount. So, you not only have to pay to return it, which is no big deal, but then you have to pay for something you were never charged for in the first place. Additionally, they don't mention at any point in the return process that you must return promotional items or have that amount deducted from your refund as well. It's not even on the itemized return form. Luckily, I read it somewhere on their site before making my return and included the earrings anyway. Finally, the person I spoke to when I was questioning the difference in refund amount was incredibly rude, constantly interrupting me and talking over me when I tried to answer her questions. She didn't even thank me for shopping with them, she just hung up on me. I thanked her for her help and she said "ok" and then hung up. Bottom line, I will never shop here again and am telling people I know to avoid them at all costs."