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Product & services pricing
4.67/5
Chance of future purchase:
4.87/5
Shipping & packaging:
4.75/5
Customer service:
4.71/5
Return/Replacement policy:
4.91/5

5/5

2022-01-01

Jason

"Quick and easy, great job "

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1/5

2021-12-29

JBTools does not support US Military Veterans

"JBTools Owners,
My first purchasing priority is to companies that Support Veterans, made in USA is my second then comes price.
I unsubscribed from JBTools because your business does not support Veterans. This may be true because your owners are not Veterans and your business profile is strictly greed or JBTools is owned by foreign companies.
Regardless, my $4,000 plus annual subscriptions plus accessories purchase will go to a business that respects Veterans and the freedom to live in the USA Veterans have provided.
Respect,
"

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5/5

2021-12-24

Astounding service

"Exceptional service providing quality tools with extraordinary delivery times! Top notch company!"


5/5

2021-12-23

Quick shipments

"Very quick shipments and great prices. In this time and date that means a lot to me. This order today 12-23 2021 will be my second order. I know it is Christmas time and that may delay it some but that is fine.

Merry Christmas
Roy
"

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5/5

2021-12-21

MY EXPERIENCE

" I appreciate how soon the tools arriving in a few days. There may be some delays because of unforeseen circumstances. However, they arrive within the week. So I recommend the repair shops to order now and save your self the aggravation of deciding what tools you will need and get those tools in. If you have a problem, simply call the customer service number and speak with them. Leave a message. They will make it right. Have a good day and remember safety first.

Don.
"


5/5

2021-12-21

Easy!!

"They had what I wanted for the best price and the online process was quick & simple! "

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3/5

2021-12-13

***HOW CAN I GIVE AN HONEST REVIEW WHEN I JUST ORDERED AND HAVENT RECIEVED ANYTHING YET??***

"Of course so far so good or I wouldnt have ordered , but they know that dont they? The review is for the whole experience not just that you placed an order . I may never get it or get it very late or it could be bad quality or damaged or outdated , who knows , but to ask someone for a review this early in the process is not good business etiquette. Thank you for reading , JoeB P.S. I just noticed on the bottom of the review it ask you to tag your review but they dont have a tag that says (ordering process).I hope all goes well because this review process is very misleading and sorta opposite of transparent.Good luck peeps..."

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5/5

2021-12-12

Repeat Customer

"I have never had any problems dealing with JBTools or had any issues ordering. "

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5/5

2021-12-08

Automotive Tools

"Great tools, selection, quality and competitive pricing."

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5/5

2021-12-05

your site is simple easy to use. your price on my order was a good price.

"site was easy to use, prices are good check out was simple and easy to use
"


5/5

2021-12-04

Awesome experience

"Was easy to find the tool I needed and checkout was a breeze. "

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1/5

2021-12-01

faulty tool faulty company

"I bought a new Ingersoll Rand 2115QTiMAX 3/8" Drive Quiet Impact Wrench and it didn't work so I figured no problem these things happen so I sent it back for an exchange many emails later I was told that they could not send a replacement and I would be charged a 20% restocking charge because it was so used, I tried to use it once and it failed, more emails and they they decided that they would not send a replacement but agreed on a refund but are charging me the shipping on the return"

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5/5

2021-11-29

happy purchase

"quick service, great products, fast shipping.
What else do you need?
"

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5/5

2021-11-29

free shipping???

"you advertise free shipping ,but when you get to check out its not even an option???"


5/5

2021-11-22

great service

"better then amazon great experience"

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