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Product & services pricing
4.43/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.45/5
Customer service:
4.38/5
Return/Replacement policy:
4.30/5

Verified
4/5

2015-04-15

"THE PURCHASE WAS MADE QUICKLY AND EASILY - PROBABLY FASTER THAN IF I HAD GONE ON THE TOOL TRUCK."

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Verified
4/5

2015-04-15

"Web sit was slow but may have been my connection
No N/A button to click on.
"

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Verified
5/5

2015-04-15

"gooddddddddddddddddddddddddddddddddddddddddddddddd"

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Verified
5/5

2015-04-15

"I was glad to find the unusual socket I needed
The shipping was rather steep for such a small socket
"

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Verified
1/5

2015-02-20

"I ordered some automotive tools. The first tracking number I was sent didn't exist in FedEx's system. The second one I was sent showed that my order was delivered to someone in another state."

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Verified
1/5

2014-11-08

"The "seller" just resells items from suppliers, he marks orders as shipped with the correct item, while he just redirects the order to a supplier who in my case sent a wrong item.

I ordered aircon compressor oil and was sent oil of wrong viscosity.

Until I needed it 60 day window passed and the seller just plainly refused to do anything and didn't apologize.

Moreover he suggested that "The images of those bottles could have came from anywhere."

The person is irresponsible and feels compfortable to profit even when the customer will pay for his supliers' mistake.

He is a lousy person providing lousy service.

I'm working with Amazon on a solution.
"

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Verified
1/5

2014-04-18

"Ordered an "in-stock" item.

J&B sat on the order for 5 days until I complained, then marked the order as shipped and charged my card. In reality, it was awaiting drop-shipping from the manufacturer.

Very unprofessional. I won't order from this seller again.
"

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Verified
1/5

2014-01-24

"Ordered 1/4 x 3/8 adapters on Dec 27, 2013. Was told up front that it would take 7-10 days to get my order qty available. I stated ok and 10 days went by. Now here it is Jan 24, 2014 and still have not received my order !! Was given a direct phone number by Jason but when I call I keep getting different people. They stated that Jason Petta doesn't work here and they are the distributor that they can't help me, called back again in five minutes and now they know who Jason Petta is and proceeded to give me the wrong extension. I called back and told them to give me the correct extension. This time I got through to Jason's voice mail.. VERY unhappy with this kind of service. Waiting for a call back from Jason to hear his side of the story to see if I use them at all for future orders.
Their lost, as I will spend a lot of money on ordering.
"

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Verified
5/5

2013-03-10

"Very good pricing and delivered to my door in days with no issues. Exactly as advertised. Hydrauic floor jack ($230).
No worries here.....a quality internet supplier.
"

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Verified
5/5

2013-01-10

"I love J&B Tools, good service, fast shipping and always help full staff!"

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Verified
5/5

2013-01-05

"Perfect from start to finish"


Verified
5/5

2013-01-03

"They shipped promptly and at a good price. I can't critique the product itself because I gave it as a gift."

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Verified
5/5

2012-12-30

"great merchandise at very reasonable price."


Verified
5/5

2012-12-21

"Very fast delivery! Items arrived in 2 days!!!"


Verified
5/5

2012-12-10

"Product was as described, fast shipping, package arrived in good condition."

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