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Product & services pricing
4.43/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.45/5
Customer service:
4.38/5
Return/Replacement policy:
4.30/5

Verified
5/5

2012-12-08

"My order arrived on time and in good condition. Already been put to use. 100% satisfied. Thank You."


Verified
5/5

2012-12-05

"This company offered the best price out there and they shipped same day! I am very satisfied with my purchase, I will be back in the future."


Verified
5/5

2012-12-02

"Overall, I am very satisfied with my purchase from J&B Tool Sales. I was faced with a 24MM stripped bolt head on my 2000 Toyota 4Runner rear differential, which would have cost me much, much more than I paid for my recent purchase of a 24mm Reverse Spiral Flutes. The tool definitely met my every expectation."

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Verified
5/5

2012-11-29

"My order was processed quickly and received by the day that was estimated. The service & experience was very positive."

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5/5

2012-10-24

"Easy to order from. Received frequent update e-mails regarding status of order. Got the right parts in a timely manner."

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1/5

2012-10-09

"The order is still awaiting fulfillment after 9 days and no communication from the vendor. Not Happy.

Paul.
"

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Verified
3/5

2012-10-03

"Moderately responsive in shipping, shipped USPS even though ordered UPS Ground shipping. Also sent wrong tracking number with order so had to track down who the item was really shipped with. Not quite on top of their game right now, some room for improvement. Item listing said that it 'usually ships the next business day', which is cautious, non-commital wording that had them shipping it two business days later instead. Not a big deal, but the wording on the items needs to change to reflect actual shipping time.

Emails were sent promptly at least.

That said, if they fix those minor things they'll be OK. Would work with again if they have what I need.
"

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5/5

2012-09-28

"Great Service and attention to detail. Got to love doing business will companies like J&B!"

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4/5

2012-09-28

"The order process was very simple, fast and easy to understand. I'll be using J&B Tool Sales again! I'm having trouble tracking my shipment, however that's my only complaint."


5/5

2012-09-25

"I'm very satisfied. I recommanded this store"

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3/5

2012-09-23

"I got my package after I told them I was going to call paypal first time ordering wasn't bad are good that is why I gave them a 3. this is a legit company so I will probably order from them again. "


5/5

2012-09-19

"Good price, item as described, fast shipping. "


3/5

2012-09-13

"Responsible price,major problem is send couple time of an email had no reply "


5/5

2012-09-05

"the tool i order from you guys was the cheapest price around for IR7150 - K1 IMPACT GUN IS GREAT TOOL!!!!!!!!!! WITH ALOT OF POWER WITH OUT USEING ANY AIRLINES HOSE THANK YOU SO MUCH FOR THE FAST SHIPPING."

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2/5

2012-08-30

"Would have been nice for the website to advise if the item was in stock or not before placing the order so I could choose to order from a different company if Jbtoolsales didn't have it in stock but I wasn't advised until a couple of days later that the item was out of stock & not expected to be back in until the next week. I don't know of any websites that I order anything from that doesn't show at some point before order confirmation whether the item is in stock. Haven't received the item yet so can't give any input on quality or delivery. It's supposed to have shipped today."

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