ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2016-01-05

"Easy to find. Prices was pretty fair

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A

Verified
1/5

2016-01-05

"Not sure yet, until order is processed"


Verified
5/5

2016-01-05

"Good price just have to wait to see if it's worth it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2016-01-05

"Buyers beware! This company has SCAM written all over it! We bought a phone Dec 9th that was supposed to be unlocked, it wasn't. We returned it, after being told we will receive a new one for my son by Christmas! We didn't. Monday Dec 28th we cancelled our order and asked for a refund, being told it would take 2-5 business days. I called today after no refund and I was told it was just it was processed and should be here by Thursday... that would be 7 business days, if they we're closed for NYE, I asked to speak to a supervisor who told me it will be here in 5-7 business days! I told her days aren't adding up and I wanted to know when the refund was submitted. She informed me today. So I'm taking it as reps are trained to say refunds are being processed even if they aren't! My husband has talked to the same person several times while trying to figure things out before we requested a refund. This company is so out of wack! Beware with your purchases, I'm sure I'll never see my refund! "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-01-04

"Great prices and wonderful products!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A

Verified
5/5

2016-01-04

"fast respond store. good item"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2016-01-02

"Good good good good good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2016-01-01

"Ordering is very buggy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2016-01-01

"I was supposed to get a discount & did not. I was asked to provide my email & after I did, I was taken to another step that required me to post a referral to JEMJem, in order to get the discount. That was misrepresentation "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2015-12-31

"i like my experience with jemjem"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Pricing of products and services

Verified
1/5

2015-12-31

"Ordered an iPad 2 weeks ago. No longer wanted do I returned immediately. Followed all guidelines and procedures to do so. Emailed back and forth with tech support who asked for my tracking number which I didn't have and he decided to haunt all email contact so I called. The lady on the phone told me that it was processed yesterday and I could see the refund within 2-5 days. Emailed back the man who was in contact with me and said problem was resolved that it was processed yesterday. He told me that the lady on the phone was incorrect and they had no record of my iPad in their warehouse after I told him I did not have a tracking number. I am now out $268 because of these scam artists. Happy freaking holidays. Worst business ever. If you want a working product/ or your money don't order from JemJem."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-12-30

"I haven't received the product yet, so don't actually have anything to review yet but the purchasing process. However, it's requiring that I leave a review. I'd rather review later after process is complete."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Overall customer service
N/A
Likelihood of customers making future purchases
N/A

Verified
5/5

2015-12-30

"Product exactly ad advertised"


Verified
4/5

2015-12-30

"I haven't received my item so I really can't rate the website."


Verified
4/5

2015-12-30

"Price was good, have not gotten products yet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A