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Featured Review


Verified
5/5

2017-02-19

Lots of art stuff to buy

"Jerrrys Artarama has everything I might want to paint with or on, either new products or supplies I always order. The prices are great and I receive many offers to save even more. Everything is easy to find online, and I love the color swatches or brush sizes to choose from. My studio is bulging with great stuff. It inspires me to paint as much as I can."


Rep reply posted 2017-02-20
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for posting! Thank you for your continued support and compliments. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2017-02-19

rainbow

"colors were very vibrant. envy of my art class. packaging very thoughtful"


Rep reply posted 2017-02-20
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing JerrysArtarama.com!”


Verified
5/5

2017-02-17

Jerry's can't be beat!

"Jerry's Artarama is the best! I kid you not. Jerry's always has the products I need at prices that can't be beat by anyone. Plus, I'm often able to receive free shipping, and my order arrives quickly and safely, with notification updates as it makes it's way to me. I live in an area that does not have a one stop art store, so I have to hunt and peck at hobby/craft stores to try to find what I need. Jerry's eliminates that hassle for me, and without having to leave my house! Hooray for Jerry's!"


Rep reply posted 2017-02-20
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your input. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2017-02-15

Decent Prices, Wide Variety of Art Products, Good Service

"I have been a Jerry's Artarama customer for just over a year now. I have purchased aquabord, canvases, acrylic paint, brushes, sketchbooks and frames from Jerry's. Almost all of the items I have purchased have arrived in perfect condition - except one time. When their customer care found out that I received two tubes of paint that were not in new condition they set about fixing the problem immediately and asked that if the tubes of paint were still usable that I donate them to a children's art work shop or after school program. One cannot complain about that. My last order was more tubes of acrylic paint and they all arrived packaged to keep them from being damaged in transit. "


Rep reply posted 2017-02-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for posting. We love hearing from our long-time customers. Thank you for your continued support and for shopping at JerrysArtarama.com!”


Verified
5/5

2017-02-14

Jerry...you're the best!

"Always great service although it takes a while to get to the west coast"


Rep reply posted 2017-02-15
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your feedback and for shopping with us at JerrysArtarama.com. We apologize for the long wait for your order delivery. Standard ground shipping to the West Coast typically takes five to nine business days depending on were you are located. Thank you again for supporting JerrysArtarama.com! ”


Verified
4/5

2017-02-13

"In all the years I've been ordering from Jerry's, this is the 1st time I've had a problem. The sectional frame kits I ordered were sent without the hardware to put them together with. The hardware is supposed to be on its way, and I do have enough faith in Jerry's to place a repeat order for another 4 sets of kits today."


Rep reply posted 2017-02-13
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for contacting our customer service department so that we could resolve this issue for you. The replacement hardware will reach you very soon. Please let us know if you have any other questions. We love hearing from our long time customers, and we look forward to being your art materials resource at JerrysArtarama.com in the future! ”


Verified
5/5

2017-02-11

Try em, you'll love em!

"A friend of mine told me about Jerry's Artarama as an alternative to some of the high-priced brick & mortar stores. Since ordering from Jerry's, I am completely satisfied with everything I've bought.
I've ordered multiple sized canvases and they've all come in perfect condition, never a tear. The selection of brushes is fabulous, and I've not been disappointed in any of them.

I'm in CA so I'm considerate of the shipping time as my orders usually ship from NC.

I've compared prices to other online art stores, and Jerry's has the most consistent discounted prices I've found.
"


Rep reply posted 2017-02-13
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your compliments. We look forward to your future orders with us at JerrysArtarama.com”


Verified
3/5

2017-02-04

Too many asterisks and not enough info.

"I still have a habit of ordering from Jerry's. For many years I did price comparisons and eventually would find myself buying from the artarama. Lately, though, it seems that the incessant sale announcements lead to products I need that aren't part of whatever promotion is going on. So I've had to put my order together then determine what a "sale" means to me. Shipping and out-of-state tax status are still rock solid benefits - but I have started comparing prices again. Lot of work on my part but I can no longer assume that Jerry's is the place to go.

Recently I called customer service to clarify the physical dimensions of various brands of hog bristle brushes. Every manufacturer assigns numbers to their brushes that may or may not have any relationship to a ruler. I thought I had asked for the secret to King Tut's Tomb. No one seemed to know. The only reference was for "polycryl" brushes. OK, but still in the dark about the brand I wanted.

I know, I'm being a little stringent and Jerry's still has good prices, but I get the feeling it's more about getting the boxes out the door than providing a service.

BTW - calling customer service to resolve a discrepancy on this order in terms of items shipped, outstanding shipments and billing amount got me a stern "lecture" from Zarina that I would "have" to go to the box and determine what was actually shipped.

The only thing I have to do is consider my options.
"


Rep reply posted 2017-02-06
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for taking the time to post your review. We apologize sincerely that one of our representatives was less than courteous with you. We prefer to speak to them in private about any misconduct. Please call 1-800-827-8478 extension 300 if you would like to provide more information about the conversation with Zarinah. We are very happy that you were able to place orders for items in the past at very special sale prices. These sales can be very time specific, due to specials that manufacturers of the items work out with us so that we are able to pass those savings on to you. I understand your frustration when you have to compare prices of multiple retailers. We always appreciate all of the thoughtful reviews that our customers offer to us. Thank you greatly for your honest opinion of our service.”


Verified
5/5

2017-02-02

"Excellent,, quality products as advertised. We ordered several olive wood artist easels that we use for displaying rare artifacts in the Manassas National Battlefield Park museum collection when we host special events. The heavy base with drawer provides added stability needed for old portraits and other framed artifacts. The easels are also very attractive for displaying vintage items. The items arrived on time, even a bit earlier than predicted. Great service! "


Rep reply posted 2017-02-02
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing JerrysArtarama.com! We love hearing from our long time customers. ”


Verified
5/5

2017-02-02

Love doing art with the help from Jerry!

"All the supplies I have purchased from Jerry's has come in a timely fashion and pristine condition. Their choice of supplies is endless, from good to better to best. Thank you Jerry's for providing art supplies at a great price and ease of ordering. "


Rep reply posted 2017-02-02
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your feedback! We look forward to your future orders with us at JerrysArtarama.com!”


Verified
2/5

2017-02-01

Was my family right? :/

"The first time I ever purchased anything from Jerry's was last year. I was so excited only to find out they had been hacked and my information stolen and used by someone else to make ridiculous purchases elsewhere. Then I purchased something again earlier this month and the order was cancelled 2 times and only partly sent since the rest of the order was cancelled once again. My issue is that the issue was not on behalf of my banks side, there had been a continuous misunderstanding in payment.
My family was hesitant to allow me to purchase from Jerry's after the first time but I did it anyways. I semi regret doing so, especially because although I received and fixed the cracked Lukas Palette (which is great!) I was unable to get the Sennelier pan set for my sister's birthday which had been reduced then to a great price.
"


Rep reply posted 2017-02-01
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We apologize sincerely for any inconvenience the website caused you. The security breach that occurred last year was brief and was swiftly resolved. According to our records, your order was originally canceled due to a payment issue. We show that the billing address that you provided did not match the address on file for your account. For security reasons, we cannot release orders that do not have a verified method of payment. We regret to hear that your palette arrived damaged. Please know that we can send a replacement or issue a full refund for the item. Please call our customer service center at 800-827-8478 or email us at cs@jerrysartarama.com so that one of our representatives can assist you with an exchange, refund, or credit transaction to your satisfaction. ”


Verified
5/5

2017-01-31

AMAZING! The service, the quality, the prices! It is now my favorite store.

"I LOVE Jerry's! Their website is very well done and professional. You can contact a real person, if need be and they are experienced and polite. Their stock is great, and they have little sales surprises tucked away here and there. My last order, I had a minor problem, and they fixed it up very efficiently and quickly. Plus, they ship very quickly.
DO catch their fantastic sales and their free shipping offers. You can't beat it!
"


Rep reply posted 2017-01-31
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for posting! We value your feedback. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2017-01-26

Your simply the best

"I just started ordering from you. I will for a long time to come. Products are great , don't have to run around searching for what I want, you have it all. More time to paint. I am extremely satisfied. Great job."


Rep reply posted 2017-01-26
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing JerrysArtarama.com! We appreciate your business! ”


Verified
5/5

2017-01-24

Great first time purchase experience!

"This was my first order with Jerry's and it was terrific! My order arrived quickly and was expertly packed! Not to mention the price was excellent. I will be placing many orders from this day forward!"


Rep reply posted 2017-01-24
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued support and for choosing JerrysArtarama.com!”


Verified
5/5

2017-01-23

Great prices for a wide variety of options to create

"I have watched the Frugal Crafter on YouTube for over a year, and have been inspired to try other areas of art. Jerry ' s is a place where many of the items I have seen on her show can be purchased for reasonable prices, so that I was able to purchase more than just one or two of the items I wanted to try. Thanks for giving artists an affordable option to create art."


Rep reply posted 2017-01-23
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for posting and taking the time to recommend us to your colleagues! ”