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Return/Replacement policy:
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Featured Review


Verified
5/5

2017-03-07

Zippy service

"Quick, accurate and good choices"


Verified
5/5

2017-03-07

The best for less!

"I love Jerrys, great product selection, volume discounts and if you spend more ( easily done!)than you may get a bonus gift in the mail!
"


Rep reply posted 2017-03-23
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for shopping at JerrysArtarama.com!”


Verified
5/5

2017-03-07

"Good prices and quick delivery time. I love the selection, and ease of Web page.
I will continue to order my supplies from Jerry's!
"


Verified
1/5

2017-03-07

Not the right thing to do!

"When an order is not the desired item, why should it cost the customer 2/3 of the item cost to return the item? So not right. Will not be ordering from Jerry's Artarama again. They need a more reasonable system. Also, person on contact was extremely slow and did not really know what she was talking about. Was she in India or some other foreign country?
"


Rep reply posted 2017-03-08
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Our call center is located in Raleigh, North Carolina, USA. We apologize sincerely that one of our representatives was less than courteous with you. We prefer to speak to them in private about any call center complaint. Please send us the name of the representative you spoke to, you can email that information to cs@jerrysartarama.com. It is our policy that customers pay for any return shipping if the item is not damaged or defective. We have a 30 day return limit for refunds. Please let us know if you have any other questions or concerns. ”


Verified
5/5

2017-03-07

"Always satisfied with service!"


Verified
5/5

2017-03-07

Excellent products & customer service

"I've been a customer of Jerry's Artarama for around one year. Been happy with products and customer service provided. Delivery is timely and fast. "


Verified
5/5

2017-03-07

Awesome company!

"Beautiful frames at a wonderful price! Fast delivery and the frames are always wrapped well for protection during shipment!"


Verified
5/5

2017-03-07

"comment comment comment comment comment comment"


Verified
5/5

2017-03-07

"Jerry's continues to be one of my go-to sites for good art supplies at good prices. Great selection and great service. "


Verified
5/5

2017-03-07

Paint your style

"I have purchased many times and the web sight is easy to get around and I found other merchandise that I did not know they carried so go to jerrys artarama and get started today "


Verified
5/5

2017-03-07

Very Satisfied with service!

"Great service and product!"


Verified
4/5

2017-03-07

Worth the wait

"Getting to talk with a person is quite a challenge. Unbelievably long waits sometimes. However, once a person is reached, the resolution is usually good."


Verified
5/5

2017-03-07

good reliable service

"well packed, quick delivery, everything was just as described. Love the mat selections they have, and great paint"


Verified
5/5

2017-03-07

One stop shop!

"They have it all, great pricing and service e"


Verified
5/5

2017-03-07

Great shopping experience for art supplies

"Jerry's always gets my order to me quickly.....great choices in art supplies."