"I am in love with Jerry's. I stumbled upon this funky little art site when I wanted to begin painting. Whether you're into oils, watercolor, drawing, sculpture, or some other medium, Jerry's is going to have what you need.
The prices are very competitive and other craft stores in this region (like Michael's) are worthless when it comes to quality art products. Jerry's is the place to shop."
"The sale brought me in. They are supposed to be a dealer of Copic products, but they could not sell me every item I ordered. They sent me a partial list of pens and refill ink, but never sent me any of the items on back order. If I can't get all the art supplies I need then there seems to be no reason to go back. Also, they emailed me every day from my order with a lot of useless (to me) sales. If you can't give me what I wanted, don't try to sell me everything else."
"I can always count on an excellent selection of quality supplies for a great price, easy site navigation, and my orders are delivered quickly. I love Jerry's Artarama!"
“Thank you for your compliments. We look forward to your future orders with us at JerrysArtarama.com!”
"Very happy with fast delivery to Canada."
“We are glad to hear everything arrived in good condition. Thank you for shopping with us at JerrysArtarama.com!”
"Jerry's Artarama has the best selection and prices. Fast service too."
“Thank you for shopping with us at JerrysArtarama.com!”
"Supplies arrived on time and as expected. "
“Thank you for shopping with us at JerrysArtarama.com!”
"Has the art supplies I need. Delivery product packaged great. "
“We value your feedback. Thank you for shipping with us at JerrysArtarama.com!”
"this time I am not really happy because I ordered 2 pack of inexpensive canvas, 5 for pack, and 2 for pack was damneged"
"I needed some frame mounts and mats for my photography needs. Jerry's Artarama had what I needed. Placing the order was easy and shipping was prompt. Package arrived in good conditions. "
“Thank you for shopping with us!”
"I have been pleased with every order I place with this company!"
“Thank you for your compliments. We look forward to your future orders with us at JerrysArtarama.com!”
"Jerry's provides wonderful customer service!"
“Thank you for posting! We look forward to working with you again at JerrysArtarama.com!”
"Always a pleasure and quick delivery"
“Thank you for shopping with us at JerrysArtarama.com!”
"All of my paints and brushes in perfect shape! Thanks for the order so quickly!"
“We love hearting from our long-time customers!”
"I get my orders promptly and they are always exactly as described. My favorite place for art supplies. "
“Thank you for your continued support, and we look forward to being your art marterials resource at JerrysArtarama.com!”
"I have yet to be unhappy or displeased with any of the products or the service I've received from Jerry's."
“Thank you for posting. We love hearing from our long time customers!”
"Second time buying Fabriano Artistico paper roll (cold press 300lbs, I bought 4 in 2016). To my surprise is now cheaper than what I paid for. The paper rolls came in Fabriano Cardboard boxes and suffered with the east to west coast shipping they probably need extra packaging. I had trouble before with damaged products due to poor packaging in my previous order. I had some trouble buying this last time and I had sent emails to customer service, emails that never received an answer. I had to call (from abroad) to get an update on my order. Great selection of products but there is room for improvement regarding customer service. "
“We are sorry to hear that your merchandise has been damaged during shipment in the past. Please know that we can always send a replacement or issue a full refund for damaged merchandise if you contact us within the first 30 days of placing the order. We are very happy that you were able to purchase this paper on a very special sale day. Unfortunately, these sales can be very time specific, due to specials that manufacturers of the items work out with us so that we are able to pass those savings on to you. I understand your frustration when a price is at a different price soon after your place your order. However, this is why we encourage our customers to take advantage of sales when they occur. Most orders take 2 to 9 business days to ship depending on where you live. Please note that these are business days and do not include weekends. You can call me directly at 1-800-827-8478 at extension 201 with any further questions, comments, or concerns. Thank you very much for your honest feedback. We look forward to hearing from you soon so that we can improve your overall shopping experience. ”
A rep from Jerry's Artarama, JerrysArtarama, has responded:
“Thank you for placing your order with us at JerrysArtarama.com! We sincerely apologize for the long wait for order delivery. Although items may appear in stock on our website, this notice does not guarantee availability. Our inventory system operates on the method of First In First Out. If a customer places and order by phone or mail order and buys out the last of our stock of an item, it takes some time for the system to update and show on our website that the item is out of stock. The best way to find out if we have an item in stock is to call 1-800-827-8478 and ask. You can also email us at cs@jerrysartarama.com. The estimated arrival date to our warehouse that you see on our website is based on the notification that we get from the manufacturer. This date is subject to change based on changes to the manufacturer's availability for the product or other circumstances beyond our control. Please let us know if you have any other questions or concerns about the markers.”