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Featured Review


Verified
4/5

2016-12-16

check crystal ball for future" best sales"

"



Have had generally very good service.products have been quite good as well as the prices.























put in a $500 order recently for what was called a fantastic sale on to see a reduction on canvasses the very next day for $75 less. not happy.
"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We are very happy that you were able to purchase this item. Unfortunately, these sales can be very time specific, due to specials that manufacturers of the items work out with us so that we are able to pass those savings on to you. I understand your frustration when a price is at a different price soon after you place your order. However, this is why we encourage our customers to take advantage of sales when they occur. We also appreciate all of the thoughtful reviews that our customers offer to us! Thank you greatly for your honest opinion of our service. We take great care and pride in offering the best of the best for you through careful packing, expedient shipping, great product, the lowest prices possible, and a caring and understanding customer service department. ”


Verified
5/5

2016-12-16

"Delivered promptly... Even before the scheduled due date. I have ordered with this company several times. They got it right each time. "


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for shopping with us at JerrysArtarama.com!”


Verified
5/5

2016-12-16

Knowledgeable staff always help

"Online shopping is very convenient but when I am searching for something new, the in store staff always help me make the right choice, by listening to me and suggesting the right products."


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We appreciate your comments on our service. Thank you for shopping with us at JerrysArtarama.com!”


Verified
5/5

2016-12-16

Value and Fast Delivery!

"I can always find what I need at the lowest prices, and fast order processing.
I always recommend you to the other artist's at our studios.
"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your input. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2016-12-16

Excellent service with an extra touch!

"I have been a customer for over a year. Always happy with the speed and accuracy of my orders. Customer service is excellent!
Also love the free wine vouchers...they inspire me to paint more creatively!
"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for taking the time to recommend us to your colleagues!”


Verified
5/5

2016-12-16

WOW

"i HAVE ALWAYS HAD GREAT EXPERIENCES WITH Jerry's. WHETHER IT BE AN ON-LINE ORDER OR A VISIT TO THE STORE. The SALES PEOPLE ARE VERY
KNOWLEDGEABLE AND HELPFUL,
i ESPECIALLY LIKE THE VARIETY OF READY MADE FRAMES. BETTER THAN ANY STORE AROUND......

"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for posting! We look forward to your next order at JerrysArtarama.com!”


Verified
5/5

2016-12-16

Jerry's is awesome!

"I had a great experience shopping with Jerry's. The prices are spot on, there's a huge range of supplies -- I can buy sets or individual supplies.
They're delivery was quick, too. :)
"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing JerrysArtarama.com!”


Verified
5/5

2016-12-16

Best prices, great service

"A minimum of 25 characters is required so here they are"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for giving us a star rating of 5! We value your input on our service. ”


Verified
5/5

2016-12-16

love Jerry's

"great products, fast delivery"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your compliments. We look forward to your future orders with us at JerrysArtarama.com!”


Verified
5/5

2016-12-16

Jerry's customer service is too notch

"I love you all at Jerry's. Just wanted to let you know that. I rarely have any problems but when they do happen, all I have to do is call or email and my problem goes away!
Keep up the great work and happy holidays to you!
Your fan in art,
Amy Fletcher
Www.AmyFletcherArt.com
"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued patronage! We look forward to working with you again at JerrysArtarama.com!”


Verified
5/5

2016-12-16

Great service!

"Always reliable and timely delivery."


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing JerrysArtarama.com!”


Verified
3/5

2016-12-16

unclear

"I order mat packages but got just the mats due to web page design being different than other sites I have ordered from. Other sites had packages on different page than individual items so it was partly my fault and partly theirs. Once I understood and reorder the items correctly I got everything and it was ok. but it cost me more. So if you have been using another site don't assume this site works the same and read carefully and you should be fine."


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“We regret to hear that you had trouble placing an order on our website. We welcome your feedback to help improve your shopping experience. The suggestion that you made is interesting and we will look into making that product description page more user-friendly. If you have any questions or suggestions, please contact our customer service team at 800.827.8478 or you can email us at cs@jerrysartarama.com.”


Verified
5/5

2016-12-16

Greatness!

"Always great prices and great service."


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for your continued support, and we look forward to being your art materials resource at JerrysArtarama.com!”


Verified
5/5

2016-12-16

Right On

"The order was sent and delivered just as ordered Thx In fact as it usurally is"


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for choosing JerrysArtarama.com!”


Verified
4/5

2016-12-16

Long waits

"Occasionally get stuck with something that is on back order. Wish they would send updates on expected delivery."


Rep reply posted 2016-12-16
A rep from Jerry's Artarama, JerrysArtarama, has responded:

“Thank you for placing your order with us at JerrysArtarama.com! We sincerely apologize for the long wait for the out of stock merchandise that you have encountered in the past. If you wish, you may contact our customer service team at 800.827.8478 to get an update on the expected arrival date for the back ordered merchandise. We also have an automated email system that generates back order status updates for customers. The estimated arrival date to our warehouse that you see on our website is based on the shipment notification that we get from the manufacturer. This date is subject to change based on the changes to the manufacturer's availability for the product or other circumstances beyond our control. JerrysArtarama.com is always being improved for the convenience of our customers like yourself. Please let us know if you have any suggestions on how we might further improve the back order experince. Thank you for shopping with us at JerrysArtarama.com.”