"I am in love with Jerry's. I stumbled upon this funky little art site when I wanted to begin painting. Whether you're into oils, watercolor, drawing, sculpture, or some other medium, Jerry's is going to have what you need.
The prices are very competitive and other craft stores in this region (like Michael's) are worthless when it comes to quality art products. Jerry's is the place to shop."
"The staff are very helpful and knowledgeable. Great variety of art supplies love shopping there"
"Good choices of product. Friendly staff. "
"I got what I ordered within two days. It was packed well. Nothing was broken. Shipping was free. Jerry's is my go to online store for art supplies. "
"I can always find what I need at Jerry's! Best selection!"
"I order, got the stuff, it came quickly. All is well."
"Fantastic selection, easy-to-use website, fast shipping, and great prices - Jerry's is the place to buy art supplies."
"I live in Japan and have been your customer for about a decade. I understand that if I buy bulky goods or heavy goods, shipping cost would become high. So I have been limited to buy multiple light and small goods at a time like brushes or paints. However, shipping cost seems to be too high, even if multiple goods are packed in a small and light package. That's why your shipping fee culculating system is not well adapted to such case to avoid such irrational charge.
If I could buy a piece of brush with a less shipping cost like receiving a package by mail, there will be much more chance to buy goods from Jerry's artarama."
"Order came in just as promised. Long time customer."
"They have the wrong image shown on on their website for an art pad I was ordering. So what I thought I was ordering was not what was shipped. Should have been an easy fix, Right? NO! when I emailed the company and described the product I was ordering they sent the wrong one again. So I sent them a picture of the product with a description and you guessed it they sent the wrong one yet again. They kept sending the same product even though I would tell them it was not what I needed don't send it again. So I called customer service and service told me when ordering on their site not to go by the pictures go by the description. Why have images then? Turns out they don't even carry the item pictured on their website. I felt so mislead and disappointed in the end I didn't even get the item I need through them, I had to go somewhere else."
“We apologize for the occasional incorrect thumbnail picture on our website. JerrysArtarama.com is always being improved for the convenience of our customers like yourself. We do ask that customers look at the product title and description before adding items to their cart for check out. We always appreciate all of the thoughtful reviews that our customers offer to us. Please let us know which item had the wrong picture so that we can correct it immediately. ”
"Very helpful staff and great prices!"
"Shipped quickly, products of good quality. I can trust these sellers "
"Purchased the products I wanted at a great price."
"They helped me fix problems I caused with my order. They were great to help me get it fixed. Love the product choice and quality. Also have great videos to help learn even more about the products."
"I've shopped with Jerry's artorama before. They offer great prices, but they don't inform buyers of shipping tracking numbers or updates either by email or on their "login" option on their site. I had ordered one product to ship from manufacturer, and a week later when I thought I'd hopefully be receiving the item and was thinking of having to call Jerry's to find out the status - when I got an email saying the item was no longer available. I was very disappointed and dissatisfied with the amount of time it took to inform me.
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"Excellent Service, good packaging, fast delivery, product as described and at a good price. "
A rep from Jerry's Artarama, JerrysArtarama, has responded:
“Thank you so much for your response! We are so glad to know you so many great things to say about Jerry's! Thanks for the kind words and we hop you remain a member of the Jerry's family for many years to come!”