"On 12/21/16 I ordered a minivan "handicap ramp" from Jet.com with a $25 discount I had received from Jet.com. I immediately received an email confirming my order, but on 1/5/17, I received an order cancellation email with NO explanation!!! 8.5 hours later I received another email from jet.com apologizing by giving me a $20 credit on my next order ( I lost my $25 discount for a $20 credit - great deal!!). This item was for my handicap father who lives in FLA. I scheduled a trip to FLA for 1/10/17 hoping the ramps would have been delivered and I would finally be able to drive my father around. You can imagine our disappointment.
Prior to this purchase, I experienced a similar thing. I placed an order and once I entered all my payment information, I received a warning "This item is unavailable". Well how about putting that warning BEFORE you enter your credit card information??!!!
Nothing that I buy at this site seems to be available. I'm from NJ, so since jet.com is located in Hoboken, NJ, I want it to be successful, BUT they better get their act together. I for one I'm not shopping at this site anymore."
"Face paint was great will reorder soon"
"On 12-17-16 placed an xmas order for Bearpaw boots because they had a good price in a Google search. After the confirmation email I see expected delivery isn't until 12-27. Well now its 1-4-17 and still no order. The bad part is no communication until I emailed their jethead customer service and got a reply that says "so sorry about the mess up on your first order and this is not our normal shopping experience.". I didnt know that it was ordered through a 3rd party Zooshoo company. So shame on them also. Don't advertise something that you can't fulfill. I do not approve of any website with Bait-n-switch tactics. I would have gladly paid 5.00 more from a different seller had I known I would have received my fiances boots on time for Xmas. "
"The site is so great they have great deals on all their many products and ontop of that there is almost always a discount going on such as the 15% off making the prices better than those from other sites well worth buying from."
"Cookies arrived exactly as I had hoped, very few broken pieces and shipping was right on time.
However, the pricing was a bit wonky. Showed up 1 price when I first logged in, changed 3-4 times before I finally paid. It was all within a $1 per box variation, but made it difficult to know how much my final bill would be. Price should have locked in once I clicked to add to my cart. "
"Very easy to use app, and delivery was spot on. Will use again for sure. Not sure why I will keep going to the store and fight the crowds."
"fast shipping and delivery, competitive price"
"Only partial delivery of the ordered items"
"I made my first order about 2 weeks ago. The app was easy to search and my order was here the next day. I was very satisfied with this first order. As long as subsequent orders are fulfilled as easily, I will continue to places orders. "
"My husband and I were searching everywhere for a Baby Alive Snacking Sara Blonde Doll for our 4 year old daughter. It was sold out everywhere and it was what our daughter had put at the top of her xmas wish list for months. We found it finally on Jet.com and it arrived at our house 2 days later. It was the best price out of anywhere too. Also Free shipping!! Thanks so much. I'd definitely recommend to anyone and we'll be doing our online shopping with Jet whenever possible!!"
"I have been pleasantly surprised with the excellent prices and swift service of Jet. I have already recommended Jet to friends and family members. They have been equally pleased and satisfied with this new company. Love the cheap prices and speedy delivery. Thanks, Marion Campbell p.s. keep it up"
"great so far hope battery lasts"
"Very happy with the Rainbow Ricki & Cage."
"I was very impressed by how fast everything ships!"
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I ordered in the afternoon one day and had the merchandise the next afternoon. The prices are cheaper and I don't have to lug everything from the store. Everything in the order was correct. Very happy with Jet"