"Honestly, the ring looks better in person than it does in the pictures! My fiancee has been getting nothing but compliments about this ring. The detail is actually beyond what I had expected as well. Great work, Jeulia! Even as someone who shops online regularly I was unsure whether to risk purchasing such an important item online without viewing it first but I can honestly fully recommend Jeulia to anyone looking for quality silver rings."
"I received my ring today, am very pleased with it. It's so pretty. Worth the wait. Thank you. "
"Just received my order and wow it is stunning!!! I will definately do business with you again. I love it and you have great customer services!!! Keep it up!
Have a lovely day and take care"
"Received my parcel.personalised necklaces were amazing.happy with the items many thanks."
"We have received the product we are very gald we ordered from you we love it its a lifetime gift. Thankyou for the great work. "
"All good very happy with my ring it's just perfect thanks again"
"Ask for resize and they ask to pay more. Ship from China return to USA. The cost of the shipping plus resize fee is higher than the item."
"I ordered a name bracelet from this company a day before my son was born, I believe it was made and shipped to me under 2 weeks of ordering it. I wore this bracelet every single day since I got it and never took it off once. I showered with it, did every day activities and never had an issue with it and it never once faded. Once my son was born he would like to tug in it and still it was made so well, after almost a year of wearing it every single day I finally had one of the pieces break on me. I was upset as it has my sons name on it and wore it every day, I reached out to the company gave them all of the information from the time I ordered it and asked for a replacement not even a repair and they responded to me very quickly and were more than willing to replace it for me and all I had to do was pay a shipping fee of $9.90. I love this bracelet and this company so much and it is worth every penny spent on it!"
"My ring is so beautiful! I misjudged the size on the first order....they were kind enough to accept my return, and send the correct size! I'm so pleased, I've ordered another ring!"
"Thanks you so much. You guys have been great and now I finally received my ring I love it. Your quality and workmanship along with customer service in this matter has been phenomenal!!!"
"Hi' jeulies I'm so excited and happy I got my Ring To day and it's beautiful and it fit perfect and I'm so happy with it and I will be ordering from y'all guys again thank you thank you thank you!!!! "
"I would order one from you. I love this one too. And I am sure you would get lots of orders as it’s a gorgeous ring too. "
"My first order was great it was delivered quickly and was better then I expected. This order I can not say the same. I have received emails saying it was out for delivery but it is not delivered. Then its apparently sent back to the store by Canada Post but nobody is telling me why. I have been sending numerous emails and got nowhere. I paid for something and I am not getting it. Service is not good at all. I will not recommend them to anyone and I am not going to be a returning customer. I want a replacement and a refund at this point."
“Hi, we are sincerely sorry for your shopping experience with us. We are waiting for the reason why the package was returned to us with the Canada post now, and they are still checking it. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the high volume of support requests we receive, we normally reply to our customers' emails within 12-24 hours. Please kindly check your emails and get back to us timely, we will help you solve this issue at our end. Thank you.”
"Thanks for the gorgeous designed ring. I wore it at a friends birthday and everyone complemented me and said, wow, how much did I paid for this gorgeous diamond ring. They couldn’t believe it wasn’t diamond, I only told them the truth, as they are my friends. But anyone else, I will just not say anything. This ring has a lot of sparkling and it really does look like real diamonds I couldn’t believe my eyes, when it arrived. I have given a few of my friends your details as they are in LOVE with the ring. Once again, thank you so much for such a gorgeous design ring."
"Got them very quick. Can recommend them to anybody they are beautiful. thank you"
"I finally received it today . Thank you very much. The necklace is beautiful.
Thank you for all the hard work."
A rep from Jeulia, jeulia, has responded:
“Hi, thanks for the messages and your feedback. We can understand your feelings, but the new sizes you requested are all special sizes, so the custom fee occured. In addition, our warehouse for return is in the US. You could take post office for sending the items back to us for resizing. The price will be more reasonable. Hope for your understanding. Any more questions, please feel free to let us know via service@jeulia.com. Thanks. ”