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Product & services pricing
4.68/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.63/5
Customer service:
4.58/5
Return/Replacement policy:
4.57/5
Featured Review


Verified
5/5

2021-10-29

thank you all

"Good morning I just wanted to take a moment to thank you all. For everything that you did for my wife and me. This was our second anniversary and since Covid, we had to sell her a real diamond ring. Since then we’ve been kind of struggling to get back to where we needed to be. You offer a service that helps her feel special. She loves the ring and it’s perfect sparkles like crazy and fits perfectly. I just wanted to take a moment to thank you all for the help and ease of the replacement process. Absolutely wonderful company to work with. "

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Verified
5/5

2021-10-29

happy purchase

"Very happy with my purchase . And the smile it made was priceless."

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Verified
5/5

2021-10-25

love them thank you

"I have these, just got them in yesterday. They are very nice and come in a little jewelry box"

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Verified
5/5

2021-10-25

I love it

"I have the aquamarine set and I absolutely love it!!!"

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Verified
5/5

2021-10-25

THANK YOU

" I have received my order and I am VERY HAPPY. The recipient loves it!! As you know, happy wife, happy home :) Thank you"

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Verified
5/5

2021-10-25

love jeulia

"I just got this as a new wedding ring,, and I love it ❤"

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Verified
5/5

2021-10-25

love it

"I just received mine and it’s wonderful!! I love the fit and it’s stunning."

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Verified
5/5

2021-10-25

fits perfectly

"My ring came and it fits perfect"

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Verified
5/5

2021-10-25

ABSOLUTELY LOVE

"My husband got this ring for my upgrade, being married 25yrs and I ABSOLUTELY LOVE IT!!! It was packaged nice and looks awsome"

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Verified
1/5

2021-10-22

Jeulia Do not buy at any cost

"Has honestly been the worst experience. First in order for a ring I had placed for my husband for a wedding did not even get made till after a month of me ordering it. It was never shipped to my house because I decided to cancel before since I pay for the additional shipping and it wasn’t even close to on time. In their broken English They told me that the ring had been finished I was sitting in the warehouse and now they could finally ship it. It definitely was not done and they just did not want to refund my money. They actually came back and said there was going to be a 30% Materials fee reduction in my refund. No where did it state that and the fine print or in the first few emails from the customer satisfaction team. They basically tried to bribe me in order to keep my money. They offered additional necklaces and items at no cost. Do you not do business with them there are plenty of other options for you to get a ring or piece of jewelry that you would like."

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Rep reply posted 2021-10-26
A rep from Jeulia, jeulia, has responded:

“Hi, we are truly sorry to cause you any inconvenience. We’re doing our best to make sure customers receive their items as quickly as possible. Regrettably, the amount of the recent orders are much more than we expect. We do apologize for the delay. Now your problem has been solved with an e-mail sent to you. Please kindly contact our customer service at service@jeulia.com if you need any further assistance. Have a nice day!”


Verified
5/5

2021-10-21

I love it

"I just got this as a new wedding ring,, and I love it "

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Verified
5/5

2021-10-21

I am VERY HAPPY.

"I have received my order and I am VERY HAPPY. The recipient loves it!! Happy wife, happy home. "

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Verified
5/5

2021-10-21

I absolutely love it

"I have the aquamarine set and I absolutely love it!!! "

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Verified
5/5

2021-10-21

They’re very nice

"I have these, just got them in yesterday. They‘re very nice and come in a little jewerly box. I love them!"

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Verified
5/5

2021-10-19

gorgeous

"I just got a set and it's gorgeous"

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