"Honestly, the ring looks better in person than it does in the pictures! My fiancee has been getting nothing but compliments about this ring. The detail is actually beyond what I had expected as well. Great work, Jeulia! Even as someone who shops online regularly I was unsure whether to risk purchasing such an important item online without viewing it first but I can honestly fully recommend Jeulia to anyone looking for quality silver rings."
"Just wanted to say I've received my ring in time and it's perfect. Better in real life than the website too."
"Thank you so Much! I love Jeulia, It's my second purchase... Thank you so much...."
"I received my first order yesterday. And I love it !!! Will be ordering more."
"Just got mine. It’s amazing! Gorgeous! Just ordered another. Definitely not like rings from other companies! Wow!!"
"I have two charms that my son got me for Xmas last year. A teacup and a coffee cup. Would not hesitate to purchase more."
"Jeulia has an excellent after sales service team. As for their products, their jewellery looks super gorgeous and are conversation starters. Everyone loves their products. Will definitely recommend you to lend them some support. Happy shopping, everyone. Be safe."
"The bracelet is absolutely stunning I love it! Thank you for the pictures and the amazing customer service you have a customer for life!!"
"My package came as you told me. They are gorgeous. Your product was received and they are both really nice."
"I got my rings in the mail today. Thank You so much they are beautiful"
"I wanted to thank you so much for rushing my order! The ring is absolutely beautiful! And it fits perfect! I can now get married with no worries."
"Dear Jeulia the ring was outstanding gorgeous thank you!"
"I received the ring today and it’s beautiful I love it thank you so much"
"This company has wasted my time as well as my money, took almost 3 months to receive my jewelry and not even a month later the stones fell out and now the CSR “David” says it’s lost and it’s my fault. He is the worst CSR I have dealt with at this company. Don’t waste your money you can get better quality jewelry from a gum all machine . At least that won’t steal your money and products. The BBB has already been informed as well as passing the information elsewhere throughout these reviews, don’t waste money at jeulia jewelry "
"Just received monogram ring. So happy with it. Beautiful and it was delivered timely."
"The ring arrived and it's so beautiful!!! It was for my mother and she is showing it to everyone she passes. Thank you so much."
A rep from Jeulia, jeulia, has responded:
“Hi, thanks for all the messages and we are sorry to make you feel disappointed with our customer service. We do apologize for it. We carefully inspect all products before shipping, unfortunately a few defective pieces may sometimes be overlooked. We are glad to help to repair it.
However, we asked for the tracking information of the returned package with you several times, but you replied that you cannot find it. Under this circumstance, we cannot locate where your package is so that we cannot help to provide the repair service further. Thank you for your kind understanding.
We have already sent you email, please check. We will wait for your reply. Thanks. ”