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Product & services pricing
4.59/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.55/5
Customer service:
4.50/5
Return/Replacement policy:
4.49/5
Featured Review


Verified
5/5

2021-06-30

Love my ring my husband bought me for Birthday. It was worth the wait . And the free necklace was icing on the cake.

"Love my ring my husband bought me for Birthday. It was worth the wait . And the free necklace was icing on the cake."

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Verified
5/5

2021-06-30

Thank you for your quick response. When I got home from work today the parcel was on the step. very happy with the ring.

"Thank you for your quick response. When I got home from work today the parcel was on the step. very happy with the ring."

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Verified
5/5

2021-06-30

We are in love with our selection. Thank you.

"His ring fit perfect and I’m using the ring sizer for my next purchase. We are in love with our selection. Thank you."

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Verified
1/5

2021-06-29

Deducted fee and has not processed return

"I ordered rings from and did not like the quality returned back and paid shipping fee and also they deducted money for shipping. It’s pathetic service "

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Rep reply posted 2021-06-30
A rep from Jeulia, jeulia, has responded:

“Hi, thanks for taking time to share your experience. We are really sorry the products fell short of your expectation. Since you have enjoyed discount/free shipping for your order, which means that your order was shipped out at our cost, so when it comes to returning for a refund, the shipping fee will be deducted (just as stated in our 30-day return policy https://www.jeulia.com/30-day-return-policy.html ): The shipping rate before discount will apply and is non-refundable. Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Therefore, we do not refund our original shipping cost. In addition, since your return is not for quality issue, we are not responsible for the shipping fee. Your understanding will be appreciated. We have already refunded to your original payment account. Any questions please let us know via service@jeulia.com. Thanks. ”


Verified
5/5

2021-06-29

I have this ring I LOVE IT! I bought it for my 49th birthday present to me AND had no idea it had 49 STONES!

"I have this ring I LOVE IT! I bought it for my 49th birthday present to me AND had no idea it had 49 STONES!"

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Verified
5/5

2021-06-29

I received my ring.  Thank you so much for working with me. I love it.

"I received my ring. Thank you so much for working with me. I love it."

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Verified
5/5

2021-06-29

Thank you so much. We are in love with our ring

"Thank you so much. We are in love with our ring"

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Verified
5/5

2021-06-29

I absolutely love mine. I've always wanted a past present and future ring. And this one is perfect

"I absolutely love mine. I've always wanted a past present and future ring. And this one is perfect"

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Verified
5/5

2021-06-29

I love this ring so much thank you it's gorgeous 

"I love this ring so much thank you it's gorgeous "

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Verified
5/5

2021-06-29

Thank you for my orders  they are perfect

"Thank you for my orders  they are perfect"

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Verified
5/5

2021-06-29

I received the ring today. It's absolutely beautiful. Thank you 

"I received the ring today. It's absolutely beautiful. Thank you "

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Verified
2/5

2021-06-26

PESIMO ENVIO

"El servicio es lo pésimo.. se supone tu recibirás tu envío a los 7 oh 9 días hábiles y vienes recibiendo al mes tu pedido!!! Ya van 2 veces que ordenó la 1ra fue en Diciembre y entendí que por todo lo de Navidad llegaría tarde aunque lo pedí a principios de mes! Y llegó un día antes d la Navidad!"


Rep reply posted 2021-06-29
A rep from Jeulia, jeulia, has responded:

“Hola, lamentamos mucho causarle cualquier inconveniente. ¿Podría ofrecernos su número de pedido o el nombre / correo electrónico que utilizó para realizar el pedido? Para que podamos encontrar su pedido y ayudarlo mejor. Estamos experimentando aumentos de volumen sin precedentes y disponibilidad limitada de empleados debido a los impactos de COVID-19 desde hace varios meses, por lo que algunos pedidos se han retrasado. Nos disculpamos sinceramente por ello. Por favor contáctenos en service@jeulia.es con los detalles de su pedido, verificaremos su estado y resolveremos su problema. Jeulia está haciendo todo lo posible para mejorar la eficiencia de nuestro procesamiento y hacer que nuestros clientes estén más satisfechos.”


Verified
5/5

2021-06-25

She said, "Yes!", and absolutely loves the ring!

"I just proposed to my girlfriend with this ring, last night. She said, "Yes!", and absolutely loves the ring!"

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Verified
5/5

2021-06-25

Got mine and I love it n fit perfectly

"Got mine and I love it n fit perfectly"

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Verified
5/5

2021-06-24

I love it

"I received mine yesterday and I love it"

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