ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.66/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.63/5
Customer service:
4.59/5
Return/Replacement policy:
4.59/5
Featured Review


Verified
5/5

2021-02-24

The ring size is perfect

"recently purchased this Starry Nights set and it is beautifully crafted! The ring size is perfect. I'm eager to wear these and am certain there will be compliments. Thanks, Jeulia!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-24

lovely ring inspired by one of my favorite works of art

"I just got mine a couple days ago. It's a lovely ring inspired by one of my favorite works of art. Great customer service, too. "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-24

Very nice ring

"received my ring and it's packaged very professionally. Very nice ring, and I'm fussy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-24

Omg I couldn't love it more if I tried

"I just received my Starry Night inspired ring i bought myself after a rough year. Omg I couldn't love it more if I tried!!! I cannot wait to wear it Tuesday at work. Beautiful work. I will definitely be ordering again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-23

Nice

"When I purchased this ring I didn’t see that it was cubic zirconia and not diamond "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-22

It was even more beautiful in person

"I absolutely love my “one of a kind watermelon” ring. It was even more beautiful in person. He also had it engraved. Would definitely order from here again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-22

thank you Jeulia

"I finally got my earings today ,thank you Jeulia. they are beautiful and match perfectly with the necklace I purchase from you before."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-22

I absolutely love this ring

"I absolutely love this ring. You all did a great job. It is exactly as I wanted. I couldn’t find a design like this anywhere. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-22

loved it

"I ordered I absolutely love them made a really lovely present for my daughter who loved it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-22

The pieces are very cute

"I received my first order today. The pieces are very cute."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-22

I am completely delighted

" I have received my rings today and I am completely delighted with both of them. They are beautiful, thank you so much, kind regards Jeulia **** "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-22

the jewelry is outstanding

"The order was delivered and the jewelry is outstanding ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-21

Starry Night

"Love my ring! It fits perfectly, the stone quality is amazing; super shiny"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2021-02-14

Still haven't received

"Placed my order on Jan 22nd. Ordered for Valentine's day. I was assured by customer service chat, if you want to call it that, that I would get these well before Valentine's day. You would think 23 days would be enough time since the website said 6-9 days estimated. After 2 weeks when they had not shipped, I asked for a refund as it's coming from China and I know that takes time. Then all of a sudden after I asked for a refund a label was made, and it was too late. But just a label was made. It didn't ship for a couple days after. Anyway tomorrow is Valentine's day, And Nothing. I am beyond disappointed. I will tell everyone beware..do not buy. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-02-23
A rep from Jeulia, jeulia, has responded:

“Hi, we understand your frustration and are sorry for the experience. We’re doing our best to make sure customers receive their items as quickly as possible. Regrettably, despite our best efforts delays may still occur due to issues with the shipping company. Anyway, your order finally arrived on Feb 14, hope you like it. Any questions or help you need, please contact us through service@jeulia.com. Thanks. ”


Verified
1/5

2021-02-11

Worst online shopping experience.

"A month after placing my order and it’s still processing. I submitted a ticket because it should’ve been shipped out after 9 working days. They responded back saying my order has been given top priority but two weeks later and it’s still processing. At this point I submitted another ticket requesting to cancel my order. No one has responded to my last ticket therefore I’m preparing to take legal action. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process