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Product & services pricing
3.13/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5


5/5

2024-07-30

Muy buen servicio

"Gracias por la atención y tiempo "

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1/5

2024-06-11

Sent me the wrong part

"I looked up the part on the dealer website/ parts department. Ordered it online. Was supposed to be the hooked bar for the jack rather than the lug wrench bar which is the other piece of this kit. They sent me the lug wrench. Which is a whole other part number and looks nothing like the hooked bar. When I called the parts department he said he has no control over what they ship out. Really? Who does? Whomever it is has dropped the ball spectacularly. He did offer to actually look at the part he reordered and ensure that it is correct before sending it on to me.
My question: Why didn't he do that originally? Why didn't someone do it?
"

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5/5

2023-06-26

As promised

"Found a pair of frame washers my local dealer said was discontinued. Product arrived ahead of schedule and as promised"

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5/5

2023-06-26

Good Experience

"The part arrived fast and in good condition, fit well and works fine. It was packaged very well . "

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5/5

2023-03-07

Such Great customer service

"It's was a pleasure doing business with Ellis hyundai parts. The customer service was great fast response to my emails and questions hope to do business with u again "

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1/5

2023-02-25

WAY - WAY outrageous shipping charge

"wish I could give a minus 5 stars rating - $90 shipping charge for one exterior door handle and four $0.90 bolts - wish I could have cancelled the order "

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5/5

2023-01-24

Perfect fit for my Hyundai.

"Ordered on 16th and had the part by the 21st."

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5/5

2022-12-20

Exceptional Service

"Fast. No wrong parts and in great condition. Would recommend and use again."

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5/5

2022-12-14

Prompt service

"Easy on line ordering , replies are very quick and courteous ."

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5/5

2022-09-20

Terrific service even on small orders

"Searched big box, chain stores and other suppliers for splash shield attachment bolts on a 10 year old Sonata. EVERYONE said they couldnt ID, carry or out of stock. Jim Ellis website identified the part, accepted a small order and kept me informed of status throughout the process. I highly recommend."

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1/5

2022-09-06

Paid for new received used

"Ordered a new part for my wife’s vehicle, received a used part, dealership said nothing they can do about it because payment have been processed. Really!!!!"

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5/5

2022-07-19

Great service

"Everything was fine with the purchase. Thank you very much."

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5/5

2022-02-28

Awesome service

"Thanks genuine Hyundai parts fast shipping awesome service "

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5/5

2022-02-12

A little thing

"Jim Ellis hyundai got my unutaminum part were other places took my order and quietly canceled order or couldn't get part? Jim ellis hyundai made my day, I really appreciate the great service and updates to my order.

I'm sure my little tiburon and i will remember you guys for the cars future needs if they should arise.

Thank you all very much
"

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5/5

2021-11-01

My One-Stop Destination for Hyundai OEM Parts

"I have ordered parts from Jim Ellis Hyundai on a number of occasions, and each has been more than satisfactory. From a tiny $4.00 switch, to filters for annual maintenance, to an entire body part - Jim Ellis Hyundai is literally my one-stop destination. I mean, there are numerous resellers out there - many of them dealerships - but Jim Ellis has the fairest prices, the best selection, and the quickest turn-around to shipping my parts out to me of any I have dealt with (and there have been several). Don't sweat it. Just get your parts from Jim Ellis Hyundai. You will be pleased you did."

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