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Product & services pricing
4.38/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.07/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5


3/5

2024-12-23

Why not have map light bulbs in stock?

"I had a map light in my 2019 Hunydai Santa Fe go out. I had to order them from the dealer as I tried several parts stores with no luck. The bulbs weren't expensive at about $3 each but shipping was $9.95 and took over a week to receive them. So an expensive bulb became very expensive due to shipping. I wasn't too happy about that."

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5/5

2024-12-16

Flawless transaction

"Everything about this purchase went perfectly. Ordering was easy, part arrived quickly, right part, fit perfectly. What more can you ask? Highly recommend this seller!"

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5/5

2024-11-25

"Ordered engine air filter cover. Part was exactly right. Delivered on time. Great price. I will be using them for all my Hyundai needs. Thanks for great service."

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5/5

2024-07-30

Muy buen servicio

"Gracias por la atención y tiempo "

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1/5

2024-06-11

Sent me the wrong part

"I looked up the part on the dealer website/ parts department. Ordered it online. Was supposed to be the hooked bar for the jack rather than the lug wrench bar which is the other piece of this kit. They sent me the lug wrench. Which is a whole other part number and looks nothing like the hooked bar. When I called the parts department he said he has no control over what they ship out. Really? Who does? Whomever it is has dropped the ball spectacularly. He did offer to actually look at the part he reordered and ensure that it is correct before sending it on to me.
My question: Why didn't he do that originally? Why didn't someone do it?
"

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5/5

2023-06-26

As promised

"Found a pair of frame washers my local dealer said was discontinued. Product arrived ahead of schedule and as promised"

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5/5

2023-06-26

Good Experience

"The part arrived fast and in good condition, fit well and works fine. It was packaged very well . "

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5/5

2023-03-07

Such Great customer service

"It's was a pleasure doing business with Ellis hyundai parts. The customer service was great fast response to my emails and questions hope to do business with u again "

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1/5

2023-02-25

WAY - WAY outrageous shipping charge

"wish I could give a minus 5 stars rating - $90 shipping charge for one exterior door handle and four $0.90 bolts - wish I could have cancelled the order "

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5/5

2023-01-24

Perfect fit for my Hyundai.

"Ordered on 16th and had the part by the 21st."

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5/5

2022-12-20

Exceptional Service

"Fast. No wrong parts and in great condition. Would recommend and use again."

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5/5

2022-12-14

Prompt service

"Easy on line ordering , replies are very quick and courteous ."

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5/5

2022-09-20

Terrific service even on small orders

"Searched big box, chain stores and other suppliers for splash shield attachment bolts on a 10 year old Sonata. EVERYONE said they couldnt ID, carry or out of stock. Jim Ellis website identified the part, accepted a small order and kept me informed of status throughout the process. I highly recommend."

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1/5

2022-09-06

Paid for new received used

"Ordered a new part for my wife’s vehicle, received a used part, dealership said nothing they can do about it because payment have been processed. Really!!!!"

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5/5

2022-07-19

Great service

"Everything was fine with the purchase. Thank you very much."

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