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Product & services pricing
0.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-10-28

Cheaper than Germain Toyota by about 250 bucks

"So far so good haven’t gotten the product yet"


Verified
5/5

2020-10-20

Simple Ordering

"Very simple to order and prices are very reasonable."


Verified
5/5

2020-10-16

"Your site is good as well as pricing, however with the growing JDM market can you get parts from Japan. I am looking for parts for the 3s-ge Black top 04 model. If you can could you notify me by email. Thanks Ken"


Verified
5/5

2020-10-15

"Service and price and value"


Verified
5/5

2020-10-14

The parts team at Jim Ellis Toyota was great.

"I actually ordered the wrong starter for my Camry, but after they looked at my VIN, they caught it and sent me the correct part number. Saved me a hassle. They have had almost every part I have needed for my early model Toyotas. Not cheap, but OEM Toyota is built to last."


Verified
5/5

2020-10-13

Best Staff Ever

"John Tarantino noticed I had not used a coupon to save on shipping of my products and called to help me out. He did not have to do this but just shows what an honest and customer oriented dealer they are. Thanks so much John!"


Verified
3/5

2020-10-12

Why give options if it's not an option?

"I am traveling and needed a car part. I tried to purchase, but I got an ERROR message and my credit card was declined. I tried four different cards and it was the same result.

I called the dealership and told them about my issue. The first thing the guy said was, "Are you using different addresses for Shipping and Billing?" As I don't actually live in the AirBnB where I'm staying and was trying to have the part shipped, of course I was using two different addresses. I have never had a problem with this before.

In order to get the order to go through, I had to change my Billing address on one of my cards and will have to go back and change it back, after I've received my part.

So... My questions are:

1. If you can't use different addresses, why give the option?

2. If you know this is a problem, why hasn't something been done to correct it?
"


Verified
5/5

2020-10-10

BEST PRICE

"BEST PRICE AND EASY PROCESS"


Verified
5/5

2020-10-09

"good price fast shippping"


Verified
5/5

2020-10-09

Simple & Straight Forward

"Easy experience in simply filling out the blank form. Free shipping really helps offset the price of the part."


Verified
1/5

2020-10-08

Website needs to be more friendly

"Website would not allow me to use shipping address different from mailing address; continued to decline until I used same address for billing.
My shipping address is now listed on your website as a P O Box, which I am sure is unacceptable and will cause an issue with my receipt of product.
"


Verified
5/5

2020-09-30

Prompt replies to questions

"Using the 'ask a question' interface on the website I asked a question about a part at 2AM and had a detailed answer when I woke up at 9AM. Prompt customer service!"


Verified
5/5

2020-09-30

"John at shipping was a huge help!"


Verified
5/5

2020-09-20

"I love the experience will shop again"


Verified
5/5

2020-09-18

"Easy to follow instructions To order bed mat
Helpful and courteous parts rep at Toyota dealer
"