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Product & services pricing
0.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-10-30

Parts Dept excells

"John in the parts department knows his stuff. He help me get everything I needed to put an OEM hitch on my new Highlander.
Thanks John!
"


Verified
5/5

2024-11-01

Wonderful

"Parts department was very helpful and knowledgeable "


Verified
5/5

2024-10-08

Online Purchase

"I ordered an engine filter and cabin filter online. Ordering was simple and they were shipped out right away. Best price I could find. Very happy with my purchase."


Verified
5/5

2024-10-05

The Jim Ellis Toyota Experience Keeps Us Coming Back

"Through multiple car purchases our Jim Ellis Toyota experience keeps us coming back. Our sales and service experiences, to date, have been outstanding. Our last purchase with David Washington was enjoyable and we are very happy with our RAV4 hybrid limited! Many thanks to the Jim Ellis team!"


Verified
5/5

2024-09-28

Top notch!

"Victoria is my service advisor, I only use her she’s always on top of her game!!"


Verified
5/5

2024-09-24

Mr Davis

"Great price on Toyota part."


Verified
5/5

2024-09-16

Quick and easy

"It was easy to order what I needed and it was shipped quickly."


Verified
5/5

2024-09-14

Tundra Exhaust Tip Order

"Picked zip My Order Very Fast."


Verified
5/5

2024-09-11

Best place to buy oem Toyota parts!

"I always buy my parts from Jim Ellis Toyota because they have the best customer service! Big shout out to John Tarantino e his crew. Thank you!"


Verified
5/5

2024-09-03

Great

"Found what I needed cheaper than that other place!"


Verified
5/5

2024-08-23

Customer Satisfactory

"I received the original parts for my car at a reasonable price. Thank you. "


Verified
1/5

2024-08-21

Never received my order.

"I have not yet received my order, can you please provide a tracking number?

thanks,
Nigel
"


Verified
5/5

2024-08-19

Parts dept

"The parts dept. was extremely helpful. Above and beyond with my online order."


Verified
5/5

2024-08-02

Good service

"Provided service as expected."

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Verified
5/5

2024-06-12

Parts manager went out of his way to correct my ordering mistakes.

"I ordered locking lug nuts for my Tundra, but specified nuts for a Supra. Since he wouldn't send me a Supra, he corrected the order and sent me the Tundra nuts."

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Likelihood of customers making future purchases
Overall customer service