"Had the parts I needed. Great website to find the right parts. And as always excellent customer support. Thanks "
"My online purchase experience was great. Thanks much to Mark C for the timely response and seamless process. You guys are great!"
"I ordered an injector harness for my 2017 VW GTI and shortly after I received an email from Mark Conley (Parts Specialist) stating that the part that I ordered did not match up with my VIN. He sent me a link to the correct part and I ordered it. The part came in and I installed it without any problems. Thanks to Mark for quickly fixing the issue and getting me the correct part."
"Our Touareg is now 18 years old, and many of the trim pieces are simply not available anymore. We contacted two VW dealerships, one VW parts supply based in the UK and even logged into TeileHaber looking for this cover. No one was able to find it, except Jim Ellis VW Parts. Thank you for a wonderful customer experience! We highly recommend Jim Ellis VW Parts!!"
"Awesome parts seller. Had the wipers that I like for my trusty old Passat when most dealers are stopping to carry them. Will definitely buy again! "
"I needed to replace the passenger side mirror on my 2020 Passat. The parts dept. gentleman was very helpful and the price was one of the lowest that I found on line.
He said it would be sent out the next day and I should have it in 3 days. I was also happy with the emails I received about the tracking."
"It’s always worth the wait, the good folks at Volkswagen aways save me a buck.
Thanks,
Jesus R."
"Really loved the entire experience. Status udpate very detailed. Shipping was fast. Parts were geniue and worked and great fit."
"I found exactly what I needed. It didn’t take long to find my part. I was very satisfied with the quick delivery and the constant updates on my delivery. The part was in perfect condition and reasonably priced. "
"They were very helpful, thanks "
"a pesar q tuve dificultades en la compra , al final sali contento por la compra. muchas gracias y muchos éxitos."
"Right after passing an order (2023-03-22), I realized that the shipping address what missing a part.
I directly send the same day an email to ask to take in account a complement of information.
VW1Parts didn't take in account my email and didn't correct the address (The order was shipped on 2023-03-30)"
"I needed a gasket for a European built engine not even sold in the US and they got it for me faster than any of my suppliers in Europe. It’s the OEM part! Not some knock off which is what I find in most eBay stores. Thanks y’all! "
"Incredible service for Jim Ellis VW. I order a part according to the VW parts website to be processed through Jim Ellis VW. They reviewed my order and found that the part I ordered per the website was not the part for my car per VIN. Saved me a lot of time and money.
My order was processed and shipped in a timely fashion. Shipping charges were reasonable."
"Very competitive pricing and super fast shipping. Thank you Jim Ellis team."