"Excellent customer service! Just wish the site told you that a part was unavailable."

"Prompt, accurate, kept me informed"

"
Great communication with the vendor. They quickly informed me of an issue with my order and advised me what my best options should be and continuously kept me up to date until my order was shipped"

"Parts I ordered were delivered in a timely manner. Exactly as ordered. I was sent updates so I could track my package. Happy with the service."

"The ordering process was great. I was able to find exactly what I was looking for immediately, submitted my purchase at ~4 PM on a Monday, received a message by 9AM the next day that my order has been fulfilled and shipping process began. "

"I ordered a OE part for my 2004 VW GLS 1.8T great price (I live in CA the SF Bay Area )the price for the same part was 2X higher here. It arrived within 5 days - I was able to track the order and received email updates. That was great I will be sharing this experience with my friends in the VW Jetta club.
Yes I will be a returning customer."

"Fast and friendly service!"

"Had door open on all the time. Now it gone"

"All items arrived before estimated date and in excellent condition."

"Hello since I have many VW and Audi products in my family, they need to fixed and looked after. Jim Ellis Vw and Audi have been a great resource in this aspect. Shipping is fast and they use FedEx which is fantastic. Many times I get parts quicker then expected. Mark C has been great with help if needed. Keep up the great job. Although I live in AZ if I am ever in the market for a new Audi I would travel to Georgia. Kind Regards George"

"They were very knowledgeable and kept me up to date on each step of the process! I had to special order parts for my 01’ Beetle. I’m in VA but skipped over dealerships here to work with with Jim Ellis VW. Thanks again!"

"Mark Conley and the team at Jim Ellis VW Wholesale parts always come through in a clutch when German Autohaus customers want OEM parts at a cheaper price. GREAT JOB to everyone at Jim Ellis."

"Great quality for a great price.
Wish the shipping could be quicker but it was well worth the little wait to get the correct parts.
Thanks again"

"I ordered a part on august 31st, as of september 16th I still do not have it.
It was shipped halfway to me, then returned to the sender with no explanation.
seems like an issue with the shipper, but the communication and response from Jim Ellis VW has not been helpful at all. "

"found exactly what I was looking for, 20% cheaper than every were else i searched."