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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-03-10

Smooth transaction

"Easy to find parts at a reasonable price."


Verified
5/5

2021-03-08

"Great service. Will tell a friend."


Verified
2/5

2021-02-23

Email correspondence?

"My shopping experience has been confusing, particularly with email correspondence. The guy obviously didn’t read his email before sending and didn’t respond to my reply. I’ll just call when I have time. "


Verified
5/5

2021-02-22

quick parts

"I ordered a part from their online ordering. It was processed and shipped very quickly. When the part arrived, it was packed very well to avoid damage.

If I need any more parts, Jim Ellis VW is where I will turn.
"


Verified
5/5

2021-02-21

great co.

"very clear and excellent service. "


Verified Jim Ellis VW of Kennesaw Shopper
Verified
5/5

2021-02-21

Lights

"Fast shipping and finally I fixed my rear lights buying the right part from you, thanks."


Verified
5/5

2021-02-20

Amazing service.

"I have been dealing with VW corporate and the ****, but these guys made it right. You can tell you that I will 100% be buying parts from Joshua again. Thank you sir. "


Verified
4/5

2021-02-13

Satisfied Customer

"Satisfied with the product for my VW Jetta l ordered. It was delivered in just a few days."


Verified
5/5

2021-02-09

2008 Touareg Parts

"Jim Ellis VW had all the parts that I needed to get for our 2008 Touareg. Very easy finding them and super fast getting them to us. Shipping fees were great too !!! Now I have a parts dealer I can rely on !!!
Thanks Jim Ellis VW !!!

Jeff& Marcia
"


Verified
5/5

2021-02-08

Part EGR VW jetta tdi

"Perfect Part and fast Delivery.
See you for my next order
"


Verified
5/5

2021-02-07

The followed through

"Ordered my part, shipped and delivered in a timely fashion. Had never heard of them, found on the internet. I’m from Pa. Would definitely use their parts ordering service again. "


Verified
5/5

2021-02-05

Just what I wanted

"I had been looking for VW inserts for my wheels for quite a while and this was the best buy. By replacing the inserts it makes my wheels' look like brand new. It seems that mechanics don't always realize how to remove them prior to working on the Wheel. In the future I will make sure I remove the inserts before they take any action working on my wheels. I had very good service and prompt delivery and I'm very satisfied with the service I received."


Verified
5/5

2021-01-29

"So far everything has been very easy"


Verified
5/5

2021-01-28

Always THE BEST

"I live in California and I'm very picky about where I get my parts. I don't do wrecking yards or anything used for that matter: My Eos deserves nothing but the newness. So when I found out about Jim Ellis VW, I didn't hesitate to call. Now I thought I was being super smart by calling and trying to order over the phone but the friendly customer service department informed me that I had the option of ordering online and could save some money while I was at it. Needless to say that I was hooked from that day forward and I been poppin' my collar ever since.
My Eos is getting the right part that it needs because of their comprehensive search engine. The pictures and illustrations made it easy to identify what I need and the payment system is secure for a quick and easy purchase. Parts come within 3 to 5 days in excellent condition. If you love your Volkswagen and wanna give it the swagger it deserves, holler at Jim Ellis: you'll be back bending corners in no time. Shout out to the whole team at Jim Ellis: All the way from the Bay.
"


Verified
3/5

2021-01-27

Need more knowledge

"I asked them if they ever had a sale on tires, I asked three people, and I got the same answer, "I don't know." It's just continuous, I don't know, let me ask somebody else, I have no idea, ever since I went there in 2015. And the website is awful to order parts on. I'll just get my tires from somewhere else."