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Product & services pricing
0.00/5
Chance of future purchase:
4.17/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-11-10

Great experience l love it

"I love it.great service.very profesional"


Verified
3/5

2024-11-04

Jim Hadson Toyota Tacoma Purchase

"The salesman was great, but when buying they are all good. I was put off when every car I wanted the price of, the manager had to go find out the price and print it off. This made the buying experience very long and tiring. The wife was with me, but they were taking so long that she had to leave. I had to spend hours just finding a truck because of how much waiting was involved. "


Verified
5/5

2024-10-22

120,000 service

"Thought this service would be an all day affair. Was pleasantly surprised when the work was completed under 2 and half hours. Expert service with a smile. Would highly recommend them."


Verified
5/5

2024-10-22

Quick shipping

"Great site to purchase genuine Toyota parts"


Verified
5/5

2024-10-10

Car Buying Done RIGHT!

"The process of picking a car, test driving, getting additional information and buying was much easier than I expected."


Verified
2/5

2024-09-19

Toyota Online

"I ordered this tire rim online at Toyota. It was also on sale and over 1/3 ($249) of the price Jim Hudson quoted for the same rim. Shipping was free. It only lists Jim Hudson because the website required a local dealer."


Verified
5/5

2024-09-18

A Wonderful Experience

"My Wife and I could not have been more pleased with our experience at Jim Hudson Lexus. Michael Sopala, our sales consultant, Mike Hill, who worked with us on the documents side and Theron Prescott, delivery specialist were just the most professional, knowledgeable and hard working people we ever had we've had the pleasure to interact with during a car buying experience. Everyone we crossed paths with greeted us with a friendly hello.

We look forward to a long relationship with the Jim Hudson Automotive Group.
"


Verified
5/5

2024-09-16

5 star rating for customer service

"I can buy OEM Toyota parts from multiple sources. The difference and why I like Jim Hudson Toyota parts department….the customer service is 5 star!!"


Verified
5/5

2024-09-13

My forever Car

"I was in the Market for a new car, after owning my car for 22 Years. I wanted something different then they had on the lot. I did my research and it was not available. Erica from Jim Hudson contacted me. She worked with me and the car was ordered. My car came in a week earlier then expected and the Sale went smooth. Thank you Erica"


Verified
2/5

2024-09-03

Buying parts is a pain

"Wanted an OEM part. Called Hudson, gives me a price on the phone but says…..go online and order it it’ll be cheaper and have it delivered here. So , go online….search for the part….buy for delivery at Hudson. What a waste of my time and Hudson’s.
Also, the site used to search the parts doesn’t have exploded views so I had to call back and get the part#. Dumb.
"


Verified
3/5

2024-08-28

Purchase of 2023 4Runner

"After looking for several months and two visits to Jim Hudson, we decided on a pre-owned Certified low mileage 4Runner. The sales staff was excellent, but we felt very rushed through the financing and paperwork portion of the sale. The built-in screen on the desk where the documents were shown and where we signed was very hard to read due to the glare. Also, when we asked about specific rates for extended warranties we were considering we kept getting told the monthly cost, not the final cost. The road hazard coverage for tires and wheels that the finance employee told us he could use a "coupon" on and it would cost us almost nothing was actually $982. After the transaction was completed and we asked for copies of all the paperwork, we were handed a card with a built-in jump-drive for our records. When we got home, none of our computers had a port capable of reading it, so a week later we drove up there to get printed copies. We would purchase another car from Jim Hudson but next time will be more assertive with the finance staff to ensure we do not feel rushed during that important part of the deal. "


Verified
5/5

2024-08-21

See - Dave Patterson for sales

"Dave is great to deal with. I have shopped with him in two states and it couldn’t be any easier."


Verified
5/5

2024-08-10

Excellent service

"I took my new Venza in for what I expected to be lengthy service, as it turned out there was minimal service needed. The service advisor also installed the accessories I had ordered, and showed me how to set up the computer screen and my dashboard the way I wanted them. The customer waiting area is very nice, as well. "


Verified
5/5

2024-07-30

Parts service

"I ordered a part online and received an email saying the part had arrived. I went to the parts counter and was greeted by a friendly customer service representative, Mike Merrit. He looked up my invoice and brought the part to the counter in record time. He was very courteous and thanked me for coming in. Great customer service!!"

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Verified
5/5

2024-07-10

Great service.

"Ordered parts for my SUV at a substantial discount and received them by the end of the week. Thanks Much!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service