"Initially I was surprised by the difference in price between 1800PetMeds and Joe's. I did some research on this and found out, through anecdotal evidence, that Joe's was in Australia and that they don't have the same standards so the meds are substandard (one person with a competing company said it was illegal...)
I emailed Joe's about this issue to make sure I wasn't breaking the law in the US and to find out about the quality. Here's what they wrote back:
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All of the products listed on our web site including Frontline, Advantage, Advantix, Revolution and Heartgard are exactly the same as the products you would purchase locally. In fact they are even made in the same factories to exactly the same specifications and then simply packaged for different geographic markets. There may be some minor packaging differences such as weights listed in KG's rather than lbs where the target market has the metric system.
We understand that your concern for your pets welfare is your first priority (as it is ours) so if you don't feel 100% comfortable with your purchase then return it and we will offer you a full refund upon receipt.
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I placed an order for Heartgard Plus and Frontline Plus (saving about 50% off other site's prices) and it took 10 days to arrive from Australia. This is the same stuff I saw at Petsmart, only significantly cheaper.
I'm not employed with Joe's or any other pharm. provider. I'm a consumer with two of the best Shelties on the planet.
So far, I'm pleased with what I got from Joe's and i'll reorder when needed.
"
"DO NOT ORDER FROM JOE'S MEDS!!!! I needed Frontline for the Summer for my dogs. They said wait 10 business days. NO Frontline. Then they said they had to re-order wait 10 more business days. NO Frontline. Then waited 6 days for a refund!! DO NOT ORDER -- OR GOOD LUCK!!!!"
"Have purchased product from this company only to find that there is no company. This website is a front for a fraud. Please heed my warning and beware!"
"Wow! Perfect transaction. Good prices, good product. "
"Made an order 4/28 and received it May 7 which was within the window they stated. It was over 40% less than 1800petmeds sale price and I would do it again in a heartbeat. Why are all drugs (both pets and people) more expensive in the US ? "
"I purchased medication for my dog from Joe's Pet Meds. I inadvertently ordered the wrong dosage so contacted them to do an exchange. They instructed me to write "return to sender" on the box I received and put it back in the mail to them to get a refund and order the correct size. I did this and never received a refund to my account. I would never order from them again and wouldn't recommend them to anyone I know. So now I'm left without the product and less the money I paid for it."
"I just ordered another round of Frontline Plus for our cats. This will be our 4th order with them. It takes a while to receive due to their location; however knowing that I just order a little earlier. They are very reasonable priced and have always come through with my order. No problems thus far. Have recommended them to several people."
"No problems ordering from Joe's. Rec'd everything in good condition and in the time frame that was given to me. Prices were lower than any where else on the internet and of course lower than my local veterinarian's prices. Ordered Advocate for my dogs and Revolution for my cats. So far, no fleas so I'm sure it is working. Will buy from again."