"I ordered 3 items from the website, one of them was defective. I spent 3 weeks with customer support trying to sort the issue and they never did anything although I was promised an exchange. So I returned the product and I was not refunded the whole amount which is ridiculous. I am never buying any product from this website again and they did not even post my negative review about the product on the product page!"

"follow to jomashop every day, we can get the best price for our products choosing"

"The packaging is very beautiful and I like his products very much.shipping was super fast."

"This was the first time I have shopped with Jomashop, but it will not be my last. I ordered a pair of Ray Ban sunglasses that I purchased about $30.00 below retail price. The ordering was easy, and I received the sunglasses in perfect condition about a week later. Great company."

"It was the first time, that I bought, and it was easy and fast!
Excellence"

"I ordered 2 watches, but only 1 came in the box and they didn't reship the second one until 2 weeks later. Customer service was helpful, but they took forever to respond"

"The webpage is quick and easy to navigate. Love the watch purchase will buy again from jomashop"

"Excellent.
Easy shopping "

"After buying four expensive Swiss mechanical watches from Jomashop, I finally got burned badly. My watch's crown just came off after less than a year of normal use, I packed and shipped the watch carefully ($40) -- and they refused to repair it due to the conditions listed in their 2-year warranty! Their repair "specialists" listed many "dents" and "scratches" to the watch (even a missing part which does not exist) as a reason (their provided pictures don't really show anything meaningful), which was so hypocritical because: a.) it's a tough specialty watch for extremely rugged conditions; b.) that was absolutely normal tear-and-wear", and c.) would not account for the loose crown at all. And finally, I am stuck with a broken $1500 almost new Swiss watch that is not even covered under a manufacturer's warranty which I didn't know... Their customer service (incl. manger Faith) was not willing to accommodate my requests at all and engaged in endless argument regarding their service pictures which honestly do not show anything that will prevent them from fixing my watch as promised by their warranty. I am bitterly disappointed and feeling like being taken advantage of -- will NEVER buy anything from Jomashop again!"

"delivery was free and udnder 2 days! price was $100 cheaper than most common sellers! "

"The shipping was super fast! The item was sold as described."

"J8157458
The price was lower than anticipated and delivery was much sooner than predicted."

"Thoroughly enjoyed my shopping experience @Jomashop. Great selection and wonderful prices. Watch came packaged beautifully. My go to store for watches."

"I had ordered a watch from jomashop. Received a mail that the product has been delivered but i never got the product. When i called them regarding the same, they asked me to check with the neighbours and go to post office and check. They are delivering a $528 watch and asking me to check with neighbours and post office. They should have called while attempting a delivery and should at least get a signature of the receiver.

On further communications, they told me that they are going to proceed with a shipping claim, but won’t give an assurance for refund for the watch.

The entire situation was handled very badly and it made me feel as if it is a fraudulent website.

IF YOU ARE PLANNING TO PURCHASE ANYTHING FROM THIS WEBSITE, I WOULD NOT RECOMMEND IT.

Order id : M1F71808"

"I ordered a $4700 Chanel J 12 watch. The watch arrived in a box that was badly damaged and the back of the watch face had worn “quality stickers“ that revealed the watch had been “resold?” and worn before. Also the watch was not keeping time. I called customer service and initially they were very nice. I told them they sent me a used watch, it was worn and then it also didn’t keep time, I asked for a refund for the watch. They agreed to refund my money and sent me a return label. I said that I would like the same watch brand new. I re-ordered the new watch. I received a cancellation of my second order of the watch. When I called customer service they said, That I could not return the first watch since it had sweat marks by their analysis and a scratch so that the watch was used, I could not return it. Explain that I had to return the watch because it was used. I had sent them pictures of the watch as I received it. There’s no way I could’ve worn the watch as it had a large security tag attached to it saying that if this was removed I could not return the watch. After one month of trying to order this watch, and expecting a brand new watch for $4700, I was no closer to a resolution. They had charged my credit card and told me I had to keep the first watch blaming me for the use of it. I contacted my credit card company, Chase. I shared all my photos and concerns and the UPS tracking number showing that they had the watch returned to them. They disputed the charge so that I could get my refund for the watch. These guys are no good. They will keep trying to lie to you to keep your money. I own my own business as well and I would never stay in business with this type of service. This is a fraudulent company stay away! I contacted Chanel and paid $6000 for a brand new watch since this is what I wanted and should’ve done in the first place! I just thought I could save some money ordering through this company. Bad decision on my part I will never use them again! "