"Seth was an awesome online rep."

"Slow. Difficulty in completing the order and using promo codes and certificates. Had to repeat multiple times to connect. Impossible to reach you by phone. Customer service nonexistent"

"Experience was generally good. It saved me a trip to the local store where they may or may not have had the style and colors that I wanted."

"Quality clothes but sometimes over priced."

"Great! Saved me a trip during the busy holiday. Thanks!"

"First time to visit online. Very impressed"

"It was good — found a shirt I need as a gift and delivery by Christmas. So good experience!"

"My general experience with Jos A. Bank was very positive."

"Okay for merchandise, but frustrating when I thought I could order items to be shipped. I live 75 miles South of Portland and found the notices: Not available within 50 miles annoying!"

"There was an issue with my online order, but several customer service representatives were very kind and resolved my issue. Thank you."

"Thank you for ease of reference and ordering. Hoping that the sweater will please the recipient."

"Not good on website. You asked about delivery and there is no place to say e-mail of gift card which is what I used"

"I was having trouble finding this sweater anywhere in this size & color. Pleased that you had it and it was marked way down. I know it will be a good quality with your name."

"My experience with Joseph A. Bank has always been good. Quality is fine for professional meetings and prices are in line with quality."

"you have the worst on line shoppping site i have encountered. i am a shut-in and do a LOT of on-0;ine shoppping and your site is the worst i have encounterd."