ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
3.13/5
Shipping & packaging:
0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-05

Best prices on parts around and fast shipping!

"Title says it all. Seamless online transaction."


Verified
5/5

2024-10-03

Great service!

"Parts department Brandon is super knowledgeable and just a great person!"


Verified
5/5

2024-11-15

Great Service in Parts Dept.

"Ordered replacement part from the original part part number. The website was easy to navigate, and checkout with shipping to home was a breeze. Thank You Joseph Airport Toyota!!"


Verified
1/5

2024-10-10

Dont Order Parts online

"Ordered a part online..9 days still not shipped..Cancelled order"


Verified
5/5

2024-09-22

Very professional

"I highly recommend this place."


Verified
5/5

2024-09-20

Service

" Shipped on time. Tracking information sent right away!"


Verified
5/5

2024-09-13

Toyota Parts

"Quick and easy online ordering. Very fast shipping."


Verified
3/5

2024-08-24

Fast shipping excellent price

"Ordering online was easy and i got a great price. Shipping was fairly quick. Everything would have been excellent but my package arrived smashed and opened from the side. Package was sent by USPS surepost which is UPS's ground network in conjunction with USPS to deliver low-value, non-urgent packages from businesses to consumers. Contents was undamaged but not in its plastic bag so means that a part fell out and they put it back in. I guess it could have been worse. "


Verified
5/5

2024-08-23

Awesome Customer Support

"When I arrived at Joseph Toyota I was immediately greeted by one of the salesmen who directed me to parts which was very helpful. The parts team are fantastic and helped me with a solution for the defective parts that came with my bed cover. The team made me feel at ease and handled the matter swiftly. Being a new Toyota customer, I am already overly pleased! "


Verified
5/5

2024-08-07

Excellent

"Everything went as it should. No problem. Excellent service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-10-06

Filters

"Ordered 3 filters online at a great price and decided to pick them up at the dealership instead of having them shipped. The young man I dealt with in the parts department was nice, retrieved my order quickly and seemed to be enjoying his job. Great experience all around. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-10

Awesome, always quick with speciality oem parts

"I've ordered quite a few oem parts for my Tacoma. Joseph Airport always comes through as cheaper and quicker then others!
Thank you!
-Greg F
"


Verified
1/5

2024-07-05

False advertising

"I saw a 2019 Kia Soul on the lot with a Lifetime Powertrain Warranty plate affixed to the rear where the license plate goes. I asked about the warranty and was advised the vehicle does not have that coverage. I asked about the signage and was told "We put those on all the vehicles". Not all the used vehicles on the lot had the Lifetime Powertrain Warranty signs on them. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-15

Quick and Painless

"I was shopping for a couple of dealer items for my Toyotas. Some of the other dealerships didn't allow me to search for the part. They wanted me to fill out a request and a person would get back to me. I passed on those. Joseph Airport Toyota allowed me to search for myself, and their prices were among the best. After I placed my order, I had a quick question concerning one of the parts. The email response was extremely fast (within an hour). Item was shipped and delivered within three days. Excellent experience!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-06-03

Parts department

"Great service from the parts department"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service