ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5

5/5

2018-04-05

2 affordable Desctop with desireable quality

"I bought 2 desktop tower and I like them because the price was good and they are working as expected with windows 10 Pro.

thank you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-04

Great Product! Great Value!

"We always look to Joy Systems for high quality refurbished machines! Our customers demand a great product at a fair price. Joy Systems always comes through!"


5/5

2018-03-29

Fantastic, like new computer!

"This is a great computer, like new, and it works perfectly. But getting to that point was harder than I'd imagined it would have been. Here's what happened:

The failed video render was the last straw. After six hours of editing and nineteen hours of complex rendering, the video failed in the last five minutes. Ugh. "I REALLY need a new computer that can get through these videos faster," I told my wife. She agreed, "But how are we going to afford it?" I was stumped. "Maybe I can find a cheap one online," I said and set about searching every major computer retailers, many minor retailers, eBay, Amazon, etc., etc., etc.

Seven hours later, I realized that most refurbished computers are sold at a markup, not an actually reduced rate. Discouraged, I looked one more time on Walmart.com -- and there it was -- my new computer!

The PC arrived a few days later. To my surprise, it appeared to be... new? It was shrink-wrapped. There was not a scratch on it, and it was absolutely dust free -- not a speck -- on the computer, in or out. I realize that perhaps I was the exception, and I've bought fairly dirty refurb PCs in the past which worked fine back in the day, but my experience was: Spotless -- and like new. Woot!

The Windows registration process was a breeze, and I was up and running in a few minutes. The computer works flawlessly and is basically silent. I can feel a breeze coming out from the fans, but I can't hear any annoying sounds from it at all. The case opens easily via a latch, and closes securely. It works well flat or on its side.

On my previous PC, I was frustrated by the limited number of USB ports, and when some of them stopped working, it got even worse. With this PC, they all work perfectly. Everything plugs in and runs well without a hitch.

And the best part: That same, super complex, 4K video rendered perfectly, and in only 4 hours -- an almost 500% improvement! I am truly delighted with the PC -- and its great low price.

In the future, we will definitely save time and money and purchase computers from Joy Systems first.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-04

Lenovo w/Intel I3 and Windows 10 Pro GREAT DEAL!

"I ordered this system on March 26th and it arrived March 30th! Fast shipping even though Staples estimated arrival date for free shipping was April 5th! With an Intel I-3 processor and Windows 10 professional this was a fantastic deal. Even with just 4GB RAM, this system runs smoothly and very fast. The system arrived in a well-sealed box by "Joy Systems" a "Microsoft Authorized Refurbisher". The Windows 10 Pro booted and setup without issue. The only con I could give this are the keyboard and mouse that came with the system are not Lenovo devices and they gave me trouble. The keyboard is a "iMicro" and mouse is a bit flimsy cheap feeling Chinese made (isn't everything these days?) The keyboard gave me an issue with the left shift key in that it sometimes did not work unless I pressed it firmly. I had an extra keyboard so I used it instead of the keyboard that came with the system. The mouse seems to work fine. All USB ports work fine as well as output jack for audio. I haven't tested the DisplayPort port but I was pleasantly surprised to see that it had one. The footprint of the box is small and can be set up vertically or horizontally. I did test the DVD drive and was surprised to see it copy files from a scratched up CD I had with some pictures. All pictures copied without issue. Even with the flaky keyboard, I would buy this system again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-04-04

Great experience!

"My Tower came with instructions that were easy to follow and I would definitely recommend this company. It was a refurbished HP Tower which appears to be in excellent condition. It came with a one-year warranty which is great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-03

Very good experience with Joy System

"We bought a Refurbished Lenovo desktop for our son from JOY SYSTEMS on Staples.com. The price and shipping were both great. The computer was great. My son likes using the computer. So far what he needs to do on the computer all have no problem. He plays a lot of games and also uses wattpad to write stories."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-03-30

Review of Remanufactured Lenovo T510 w/ 320 GB RAM Running Intel i5

"This is the best laptop I've ever owned! The screen is clear and crisp and the keyboard is superb! Just like an IBM Selectric.

Unfortunately when I first received it it would not download from Wi-Fi. I prefer to use Firefox and Thunderbird and I tried several times to download them and each time the start-up fill was incomplete. Out of desperation I reinstalled Windows 10 (instructions provided by Joy) although it is easy enough to reinstall from Settings. After reinstallation the laptop works like a charm.
"


4/5

2018-03-30

Great HP Desktop at a Great Price

"I needed an inexpensive PC with Win10 Pro and this fit the bill perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-23

Lenovo Thinkcentre

"I got a great deal on a refurbished Lenovo Thinkcentre. It came with a Windows 10 license, a brand-new 500 GB drive, as well as a new mouse and keyboard. I got a nice pc with an I5 processor and all the above for about the price of the operating system by itself. Awesome!"


4/5

2018-03-20

Cool Program

"I think it's neat that you reward people for writing product reviews. "

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

4/5

2018-03-19

Happy with this desktop PC

"Selected this Dell Optiplex 3010 refurb to replace my Vista machine. Quick shipping, looks new, works great, fast, no issues with the desktop box or the included Windows 10. The mouse and keyboard had issues, short call to Joy and working replacements were quickly shipped."


5/5

2018-03-16

Great desktop!!! Would purchase again!!

"Great experience with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2018-03-15

Good quality refurbisher.

" Got a few refurbished Optiplex 3010s from Joy Systems. They were very reasonably priced and worked great for office use. Company seems good overall."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2018-03-14

HP Compaq 8000 Desktop

"I bought a HP Compaq 8000 small factory desktop computer. I works very well.
Had to contact the tech dept. they help very much and resolved my issue.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-06

Service beyond the sale

"I purchased a Dell desktop and had some problems w the initial setup. Jorge was more than helpful. A very pleasant experience after being apprehensive about the initial purchase."