"I had some issues getting in touch with customer service but they eventually got back to me. "
"I am well pleased with the quality of the merchandise, and the service. This is my second buying experience with Just Eyewear. I don't expect it to be the last experience either. Thank you."
"I do not recommend shopping with Just Eyewear.
The day after I put in my order, I received an email saying the glasses were no longer in stock. I asked for a refund, since I was going to try elsewhere. On April 5th, I was told my order was cancelled. On April 15th, I still had not received my money, but was told that the charge on my credit card statement was only a pre-authorization and would be lifted within 3-5 business days of order cancellation. Again, on April 25th, I had been told my order was cancelled on April 19th. So it hadn't already been cancelled?? Fast forward to June 13th, I had still not received my money back. It was then that I was told it would take 90 days to release the pre-authorization because I used a Visa Debit card. I decided to talk to my bank. I shared with them that, according to Just Eyewear, it was the bank that was holding my money and it was just a matter of them putting it back into my account. This was not the case, nor is it ever! TD Canada Trust ended up investigating and soon labeled the case as fraud. FRAUD!
Don't go with this company. Clearly Contacts is much better and faster. Gave me a refund (glasses were too small) in less than 48 hours!"
"The website was very user-friendly. I had a bit of trouble accessing the "shop-by-size" function, but it was a helpful part of the website."
"I have ordered 2 pairs of glasses for myself and love them. They fit properly and the prescription was perfect.
I just ordered a pair for my mother and found that they were too small for her. The return and reorder of a pair better suited to her was painless and took very little time to accomplish.
I love Just Eyewear and recommend the site to all my friends whenever they ask where I purchase my glasses!"
"It took about two weeks for the delivery but the product is amazing as shown at the description. "
"This Just Eyewear for my wife has been very very pleased for her. Now this new eyeglass is sure helping keep her from sun eye pain now.
Thank you Just Eyewear we will keep buying our eyeglasses from you."
"Good selection. Helpful website. Excellent prices. Unbelievably easy to reorder. I wish all online stores were this organized."
"I placed an order and after 17 days, I was notified by email that the style of glasses I ordered was out of stock. They suggested I call a representative to pick out a new frame. What a joke! The number you call hangs up as soon as the automated system answers. I emailed them back and told them to cancel my order. I don't want any other style but I have this feeling I am being scammed in some way because the phone number is no good. Very disappointing experience!!! I will be telling all friends and family not to use this service."
"The whole experience was great, the only thing was the frames were not wide enough for my head, so I had to send them back. I hope I can find a different pair of frames I like."
"I get a new pair of glasses every year from Just Eyewear - great frames, lenses are always top quality, and way less expensive. "
"The service was quick, and the quality of my order was great! "
"frames i ordered were not available, and had to call to make change"
"Excellent in all respects."
"Delivered as promised. Good price."