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Product & services pricing
4.59/5
Chance of future purchase:
4.86/5
Shipping & packaging:
5.00/5
Customer service:
4.93/5
Return/Replacement policy:
4.92/5

5/5

2023-01-02

Exactly what was ordered

"A "Like New" Panasonic Leica DG Nocticron 42.5mm f/1.2 ASPH. POWER O.I.S. Lens, delivered and was exactly what I ordered. Saved over $600.00 and it is working perfectly. "

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5/5

2023-01-02

Leica M 10

"I have been a customer/shopper with KEH for about 10 years. I have purchased and sold camera gear through them. What great folks here. I purchased myM 10 on Dec. 23. Product arrives on Dec. 27 and it was everything as described. Also purchased a lens. These folks know what they are doing and provide prompt customer service. I highly recommend KEH for all your used photographic equipment."

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5/5

2022-12-29

KEH had exactly what I wanted and fast shipping

"I spoke with a company rep about a camera and lenses I wanted. They had exactly what I wanted and very competitive prices. Jena made sure to ask me if I wanted memory cards and the appropriate lense filters. It shipped out of Atlanta that day and I had it all on the west coast late afternoon of the next day. If I want more lenses or accessories, KEH will be my first place to visit."

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5/5

2022-12-29

Highly recommended for used quality photo gear.

"After spending a great deal of time researching the camera I wanted to upgrade to KEH became one of the sites I trust in purchasing quality used equipment. Fifty years ago photography was a passion of mine. I lost the use of a professional dark room when I was transferred to a different region. Photography has changed substancialy since that era and now returning to that passion of long ago I needed new and quality equipment. I found KEH used equipment to be of the quality I wished at price I can afford."

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5/5

2022-12-29

Great advice

"I was looking for an adapter and received the perfect advice."

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5/5

2022-12-27

My "UG" Lens Is Excellent!

"I really appreciate their high standards. They're hidden gem on the internet."

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5/5

2022-12-27

Great site

"Site is easy to use and filters make it easy to find what you are looking for. Paid extra for 2 day shipping and items arrived earlier than expected!"

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5/5

2022-12-27

Above and beyond!

"I was turned on to KEH by a trusted professional photographer as a great site to help fulfill a Christmas order. With some knowledge of the basics I was impressed with the filtering capability of the site to help select the right pieces for my gift. I ordered too fast though and received a call later (and an email) from a gentleman that explained that one of my pieces was dented and in poor condition (I thought I selected 'excellent' condition). So i was able to change the order and get the better pieces. When everything came in the mail (a used mirrorless camera and two lenses) they were packaged with great care and all looked beautiful. From the site selection capability to the service provider going above and beyond to point out something I missed and help steer me to a better purchase."

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5/5

2022-12-27

Excellent camera back

"Arrived on time (the day before the huge storm hit) and very securely wrapped. I purchased a Mamiya 120 Pro-S Film Back for RB67 System that was listed as in excellent condition for my husband. It looks brand new. He has purchased several others from other sellers and had to fix seals or is seeing fogging on film. He has not yet developed anything from the new back, but given its excellent condition, I am hoping for the best!"

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5/5

2022-12-22

Fast

"The items arrived within a week, packaged securely and I also appreciate that the box was not plastered with labels that screamed “I’m full of expensive things!”"

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5/5

2022-12-21

Excellent feels like new

"Bought a Nikon D5600 with an "Excellent" rating for a lot less than the retail price. Honestly, it looks new. I read that the rating system was pretty conservative and can attest to that. Also, I called to make a last-minute change to my order and they were very accommodating. I already placed a second order after that good first impression.

My only recommendation would be that DSLRs show the number of photos taken in the description.

"

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2/5

2022-12-20

Not Excellent

"I purchased a lens with an ‘EXCELLENT’ rating. The manual focus ring doesn’t work. I was told I have three choices…live with it, send it in for repair, or return it for a refund. What good are the ratings if they can’t be trusted. I’m either going to keep a lens with a lower grade than what I paid for or be without one…very disappointed."


5/5

2022-12-18

Love it! Can't wait for my next piece still deciding

"Everything was quick easy and accurate...very pleased! Thank you!"

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5/5

2022-12-13

Good Product and Fast Service.

"It was easy to find my desired product on this site and place my order. The price I paid was very reasonable. I received the product super fast. I have also happy with the customer service follow-up by email to check if I am happy with the product and service. I will keep this company in mind for future orders."

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5/5

2022-12-11

Very good experience

"The camera I received is like new. Very good experience with the customer support people from KEH."

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