"I ordered the Fuji 23mm f1.4 at the top price, best condition. The lens hood was badly damaged, cracked, unusable. I called KEH and asked them to make a gesture by sending me a UV filter for that lens for free. I'm waiting for that to come."
"Bought as of now 2 cameras and 1 lens....all three items shipped super fast...when they call it exellent plus....they really mean it...all three items looked as new, fully functioning and top customer service!
Already picked my next item to order!!!"
"Both Adaptall and Adaptall-2 for Canon FD mount camera were received in good condition.
I will purchase a Tamron long lens in the future when funds are available."
"I was hesitant at first but am now super happy with the trade-in experience. The quality and price of the lens purchased was better than expected. Once KEH received the lens I sold, it was tracked through the process. Emails were sent throughout each step. Very happy with this whole experience and will continue to do business with KEH in the future. "
"I always wants a Macro lens for merchandise photography, the price was wonderful and the equipment was in great condition. Would definitely swing back here for more!"
"It is nice, i noticed a small dent & scratch but is it still functioning. :)"
"I bought a Nikon D7200 -- rated "Excellent" -- with what appears to be a dirty or damaged sensor. I have returned the camera and hopefully KEH will be able to replace it. If not, then I've asked for my money back. "
"Was pleasantly surprised KEH was conservative in their description of the lens - rated at "excellent" but I can't find a single blemish on it! Not only that but the lens was at a better price than either B&H or Adorama. Will definitely be buying from KEH in the future."
"Everything was perfect. From the website, to the payment process, to the shipping, to the fast delivery, and with a product that was better than I expected. Really happy with KEH! Will definitely check them out before making new purchases. "
"I used KEHs call in number because I had a few questions - someone live answered the phone right away and was able to answer my questions. They were helpful and easy to understand. I also purchased a Nikon D500 camera, it was rated 'Excellent +' condition. It came quickly and was packaged well. It is like a brand-new camera, for well below the retail price! Very very happy with my purchase! Will definitely be coming back for more equipment and recommending to others."
"I purchased a used Tascam DR 100 II in order to record my guitar lessons. It works great and looks like a new one.
Thank you KEH!"
"The camera arrived faster than I thought possible. In addition the camera was in great condition. I’ll definitely be buying again soon and definitely recommend to my family and friends."
"I was looking for an inexpensive replacement for my old point-and-shoot camera that stopped working. I ordered from two sellers on eBay, and both cameras arrived broken. I decided not to go that route again and tried KEH Camera. I am VERY pleased with my "new" camera, which was in Excellent+ condition just as described. I was a little surprised it didn't include a strap, but fortunately I also ordered a camera care kit which did. In any case, it was hardly a deal breaker, and was an excellent value on a basic digital camera. The prices on everything I looked at were very reasonable. I would definitely buy from this company again!"
"My order was a minor purchase, just a lens hood with cap. I saw that KEH sold the very lens hood made specifically for my lens. The photo showed the lens hood and cap, rated excellent, and was a great price. I ordered the item, which took 9 days to arrive, and was sadly disappointed. First, I am aware that KEH does not show the actual photo of the item you are purchasing, but with an excellent rating, I trusted their system and decided to purchase. When the item arrived, it was missing the lens hood cap (which was shown in the photo ad), and the lens hood itself was fairly worn out. I went back to the ad to see if it was in the description that the cap was not included, but was nowhere to be found. So in closing, if you decide to order from KEH, absolutely do not trust the photo, or written description, and be very wary of the rating system. Currently waiting to see if they will send me the cap that is missing, or will they claim it was not included..."
"This is my first time buying from KEH. I discovered the website through some YT videos and felt confident enough to make an international purchase. Initially there was some delay with the confirmation of payment on KEH's end, but I reached their customer service and they helped me super quick and got it fixed.
The item was sent to my freight forwarder of trust' office, which sent me pictures of all the items when delivered by KEH. Their shipping got earlier than anticipated which is awesome.
The freight forwarded is still on transit with my order so I'm still waiting for the products to arrive to my country, but judging by the pictures I received, the packaging looks very professional, all very well wrapped, very cleaned and properlly sealed. I love the complementary bag sent with my order. I didn't knew about it which makes for a welcomed surprise. "