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Product & services pricing
4.59/5
Chance of future purchase:
4.86/5
Shipping & packaging:
5.00/5
Customer service:
4.93/5
Return/Replacement policy:
4.92/5

5/5

2022-02-01

Experience was better than expected

"Lens arrived in a timely manner, and was exactly as described."

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4/5

2022-01-30

Great Product, Terrible Shipping

"Product is as described, maybe better. They used FedEx to ship though. I paid extra for 2 day shipping. On day 5 I had to go to the FedEx warehouse to pick it up because it had been sitting there for 4 days not going out for delivery."

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5/5

2022-01-28

A great experience ordering from KEH Camera

"Awesome company, great/varied selection of new and used photo products. Staff happily answer questions, with a great deal of knowledge and prompt shipping."

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5/5

2022-01-27

Smooth experience

"Received the camera. Excellent condition. Working perfectly as described in the website."

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5/5

2022-01-26

Sigma 150-600 C

"As with previous purchases from KEH the lens was delivered very quickly. The rating of excellent was accurate and I am enjoying using it for my backyard birding."

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3/5

2022-01-26

Confusion with Used Gear ratings

"I received a lens and camera body both listed as excellent. The lens is excellent! The camera body has some forever marks on the viewfinder/mirror which I think I would not list as excellent. To pay over 2k for that damage - think the excellent grading is misleading and would classify that camera body as bargain with a cheaper price tag. That’s my one complaint! I am returning the camera."

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5/5

2022-01-21

Excellent experience

"Ordered item at a great price. Received in excellent condition as was advertised. Also got it very quickly. Highly recommend KEH!!!"

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3/5

2022-01-20

Used lens arrived in great condition but with no front and rear lens caps.

"The used Takumar lens arrived in almost brand new condition. I was a little surprised that it had no lens caps, either front and rear.

Is it normal for you to send out optics with no protection?
"

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5/5

2022-01-18

Excellent Purchase

"No hassles, quick delivery, excellent description of the lens. Perfect!"

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5/5

2022-01-10

New to me Minolta 70-210 f/4, the "Beer Can"

"I'm very pleased with the price, condition and apparent quality of the lens I purchased recently from KEH. The lens arrived several days after I placed the order. I am quite impressed by the care taken in packaging both the lens and hood. Both arrived in great shape. I purchased a lens KEH rated as "Excellent." To my eye, however, it appears in pristine condition. The lens barrel is remarkably clean and the finish smooth, except for a couple of barely noticeable very light scratches. The zoom ring turns easily and looks new. The glass appears spotless: no scratches, no haze, no signs of fungus. I took a few quick shots of the backyard and the images appear sharp and clear. I'm looking forward to using this lens extensively in the months to come and getting to know its true quality. All in all I am greatly impressed by the Minolta 70-210 f/4 lens KEH sold me, especially keeping in mind that the lens was manufactured decades ago."

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4/5

2022-01-08

Ok

"I found what I needed at excellent prices, but packing was somewhat questionable and my two glass filters were packed in a single bubble mailer with no protective casing. This is not the first time I have received something from KEH with inadequate packing. The first time my item was damaged because of the inadequate packing."

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5/5

2022-01-07

Right in time

"KEH is amazing

The quality of merchandise and shipping times are hard to beat. Especially now, when eBay is insanely overpriced.
"

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5/5

2022-01-07

Great Service

"I was told about you guys by a couple of shutterbug friends and looked up your reviews. I am impressed there are still people out there who do great service, no bait and switch and product was exactly as advertised....actually, it looked NEW. I am a happy customer now and will be visiting whenever I need another piece of equipment."

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5/5

2022-01-04

They’re the best, you know this.

"Everyone in the photo community knows that you can’t go wrong shopping at KEH. And even after having bought many things from them in the past, the experience with the last purchase I made still exceeded expectations. It arrived at my door days before I expected. The condition of the used product was superb (to my standards), even though they rated it at “Bargain”. Their standards are high, which is good news for us customers. Thanks again to KEH."

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5/5

2022-01-03

AllStars

"Accurate description & rating of camera gear. Great pricing on used gear. Professional & courteous customer service.
"

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