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Product & services pricing
4.59/5
Chance of future purchase:
4.86/5
Shipping & packaging:
5.00/5
Customer service:
4.93/5
Return/Replacement policy:
4.92/5

5/5

2021-12-06

Always a good experience

"I haven’t been let down, yet, by KEH. The condition of the gear always exceeds my expectations. "

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5/5

2021-12-06

Great products available when I needed them

"I was in immediate need of a lens and tripod and KEH had exactly what I needed. It shipped immediately and items were received as expected. Paying with Affirm made is convenient to get the items right away. "

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5/5

2021-12-02

Camera was in great shape!

"I ordered a camera that was labeled "Bargain" and it was in excellent condition with just a few minor scuffs. Shipping was extremely fast even during the holiday season."

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5/5

2021-12-01

Great quality

"I just received my item and it was in an excellent condition. "

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5/5

2021-11-26

Amazing

"Great experience. I;ve dealt with them several times now, and it's always been excellent."

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3/5

2021-11-25

FedEx shipping fell short

"Ordered a couple of items at 10 PM on a Monday night with overnight shipping selected, as I needed the equipment by Friday morning and I wasn't sure if they would get it shipped by Tuesday. Got a notification about 10AM Tuesday morning that the item had shipped. Long story short, my item that I needed by 11AM Friday got delivered about 4:30PM Friday. The KEH experience was fine - they had the items I needed and shipped it in plenty of time, but I wish they had UPS as a shipping option. UPS always arrive here on time."

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5/5

2021-11-21

Fantastic quality

"I ordered a camera, flash and lense all which were “used” and not labeled as great condition. BUT when they arrived I was shocked with how good of shape all 3 were in. They are looked just slightly used and in my opinion in excellent condition. "

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2/5

2021-11-20

Prompt shipping but item is damaged

"The shipping and delivery was right on time. Price was great. However, the item I ordered has a broken electrical plug at the 3rd prong. Which was not included in the items description. "

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5/5

2021-11-15

KEH delivers the goods.

"This was a refreshing experience many people recommend you guys so thought I would buy a cheap item to see what the experience would be. As it turned out, great packaging and delivery time. The as is Pentax K2 camera with an interesting past needed a minor service and is fully functional again, very happy. "


5/5

2021-11-15

Always a pleasure

"KEH doesn't disappoint. I'm convinced the letters stand for Keeping Everyone Happy!"

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1/5

2021-11-09

Silly offer

"I sent my Nikon D850 in for a quote after I was initially quoted $2,100 for it. When they sent me my offer I was amazed! $1,200. Lmfao. Their reasoning; “smelled like smoke” bwahhahahahahahhahahahha! I live in a smoke free house and haven’t smoked since I was 17. Really and truly unbelievable. MPB gave me more for my other d850 that was waaay worse shape. I hardly even used this camera. 3,000 shutter count. Insulting! "

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5/5

2021-11-08

Fast and well packaged

"Received my order quickly and item was very well packaged"

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5/5

2021-11-08

Just Awesome

"Super fast on the delivery. Quality of product excellent. Just wish they had beter way of packing. "

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4/5

2021-11-08

Wasn’t working, had to clean contacts

"Hope it keeps going! In beautiful condition, otherwise."

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5/5

2021-11-08

Great camera!!

"The gear was delivered as they said: Right in front of my door. With gear of this price, I have been thinking that maybe it would be better if they go to the mailbox, just for safety. "

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