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Product & services pricing
4.59/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.96/5
Customer service:
4.93/5
Return/Replacement policy:
4.92/5

5/5

2021-10-13

Good company

"Fast shipping, good products and price. First lens I have ever bought. Will use them in the future"

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5/5

2021-10-12

Lens Purchase

"I purchased a used lens rated as Excellent Plus, and it came shipped securely a week later as advertised. Very pleased. "

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4/5

2021-10-12

Satisfied as usual.

"Timely and packaged securely. Thanks KEH!"

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5/5

2021-10-10

Respect for Glass

"Purchased another great Canon lens- excellent condition- from Keh. Great price, speedy delivery, very conscientious packaging. All good!!!"

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5/5

2021-10-04

Better than expected!

"Fast shipping. Products arrived in even better condition than I had expected! I will definitely use KEH again in the future for my camera and gear needs!"

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5/5

2021-10-02

Great Service

"Just super easy to find what I wanted. The shipping was super fast."

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5/5

2021-09-30

Great experience & product!

"My delivery was quick and my product arrived safe. It was in great condition. "

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2/5

2021-09-29

Problems with camera (Canon 30D)

"The camera I received doesn't work properly. The top dial to change shutter speed doesn't work properly and it's difficult to email keh about problems. They only have a sales email address and I haven't heard anything yet"

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5/5

2021-09-28

Good quality

"Camera was of excellent quality and delivery was ahead of time "

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4/5

2021-09-27

Great items!

"I've bought two lenses from KEH. The first lens has a bit of an issue when turning the focus dial, but has given amazing images. The second lens has been excellent!

Both arrived on time or even earlier than expected. I was given a tracking number so I was able to monitor when to expect delivery.

I love how they are open to payment plan options.

I will definitely buy from KEH again.
"

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3/5

2021-09-26

Almost Perfect But Not Quite

"Before I go further, I love KEH as a source to purchase used cameras and gear. They are one of my top two goto's. Almost every camera I have purchased from KEH has been spot on in the description. This is the only exception I have ever had. As a company I will not hold it against them and assume it is a one off. I had bought a Pentax MX that was rated in EX condition. The view finder had extremely high levels of dust in it. The good news is the focus screen on the MX is very easy to remove, but it took a few rounds with a blower to gently remove all the dust from the pentaprism. Then I had to replace the light seals in the door rim...because they were non existent. Once these things were done, I had a camera that has a lovely body and mechanically sound. I know dust in the view finder does not affect the picture quality, but in this case, composition would have been very difficult with the level of dust in play. As far as the light seals....if I wanted a lomo experience, I would have ordered a Diana. I know how to do basic repairs and maintenance on cameras and small electronics. The extra effort was fine, but (in my opinion) this should have been rated and priced at BN. Again, KEH is good, but this experience could have been better. "

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4/5

2021-09-24

Good Customer Service

"I had ordered a second camera body for a wedding and selected FedEx two day shipping. FedEx failed to deliver the package on time, however KEH's customer service refunded me the cost of shipping, and were very pleasant to work with. The camera body is great and I am excited to use it at the next wedding."

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3/5

2021-09-23

Lacking in description.

"I bought an item described “like new condition”. Whatever is in the description is what i received. It will not tell you if it accessory is genuine or aftermarket. “Like new” did not mean it comes in a box or extra battery that comes with an item that is new. Satisfaction is guaranteed so I returned the item. Shipping is reasonable though and return was no hassle. My experience was pleasant."

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5/5

2021-09-23

Item received a week after ordering

"Item was exceptionally well packaged and in excellent condition. I am pleased with functioning of the lens and has lived up to and exceeded it's reviews on KEH. Thanks!"

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5/5

2021-09-23

Excellent

"Excellent. Will buy more from KEH camera."

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