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Verified
5/5

2008-07-08

"Decent variety of stuff. When my card didn't go through, they gave me a call to let me know of the problem, and we got the situation resolved immediately.

Shipping and order processing was fast. The items arrived in good shape and were as expected, except for one detail, which could easily be fixed by modifying the item description. (The case fan size opening was wrong, not a big deal.)

Would shop from them again when the need arises for a rack-mount case.
"

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Verified
4/5

2007-10-10

"Super fast (though expensive) shipping. Good packaging and superior customer service. Emails answered within hours, service with a (virtual) smile. After having a problem with the shopping cart software, I emailed to notify them of it. I got a "we saw it and fixed it, no problem" reply within hours! Very happy with Servercase.com (KRI Computer). Will deal with again for sure."

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Verified
5/5

2005-08-05

"I have twice ordered cases from this company; one rackmount and one double-wide server tower. They are fast, accurate, and products are reasonably priced. I will definitely order from them again."

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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
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