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Return/Replacement policy:
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Verified
4/5

2014-12-21

"Order arrived promptly, item functioned as expected.

***Shipping info arrived by e-mail about a week AFTER receiving item!

Will definitely use Kahlon again when necessary.
"


Verified
5/5

2014-12-18

"Item works beautifully, shipping was prompt, transaction smooth - would do business with again!"


Verified
5/5

2014-12-18

"Excellent service. Impressive these days !"


Verified
5/5

2014-12-17

"Good price, fast delivery.
Thanks
"


Verified
5/5

2014-12-15

"Bought a new battery for laptop. Arrived fast and works fine, plus the cost was way less than a local store ! Kanlon is the best! thanks Bob"


Verified
5/5

2014-12-14

"I have been doing business with Kahlon for over 10 years and they have always delivered superior customer service. This time was no exception."


Verified
5/5

2014-12-13

"Got it much quicker than I thought I would. Thanks."


Verified
4/5

2014-12-13

"The memory was defective. Working with your support was fine, but the hoops one must jump through and the time it took to get a refund was ridiculous!"


Verified
2/5

2014-12-12

"Lack of communication. However they have good reliable products just hope u don't have to speak with someone. "


Verified
5/5

2014-12-11

"The search was easy to find the right product. Pricing was good
also.
"


Verified
1/5

2014-12-10

"UPDATE: I originally placed the order on 11/19/14 with Kahlon. I submitted a request via their system on 12/3 asking for a shipping estimate. I got an email from Reseller Ratings on 12/10 asking about my experience with Kalhon. I posted a 1 star review by clicking on a link in that email. Within a few hours of the 1 star posting, Kahlon contacts me to say that they are looking into the matter. Furthermore, I also got a email from Reseller Ratings asking me to provide documentation that I actually intended to purchase something from Kahlon. Apparently Kahlon suggested that my review was fraudulent and done by someone who didn't actually make a purchase from them. After providing multiple sources of evidence to RR that I ordered from Kahlon (and that they charged my credit card the day of the order and not waiting until the memory shipped) this review is now active. Note that all I did to post this review was to click on the link sent to me by RR.

At the end of the day, Kahlon has shipped me the memory. However, I got the feeling that if I hadn't posted a 1 star review, I'd still be waiting... And, I also did not appreciate being accused of posting a fraudulent review (especially since all I did was click on a link in the RR email). So, I'm leaving the overall review rating at 1 star.

ORIGINAL REVIEW: I never received my memory. I submitted a comment through their system, but never received a reply. The online order status lists my order as being "Shipping Dock Printed", but no estimate of when the memory would get to me.

It's memory for an old computer, and was only a $16 order, so it's not worth my time to fight them on this...it's only really worth my time to leave a review here.
"

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Verified
5/5

2014-12-10

"Came on time and works great!"


Verified
5/5

2014-12-10

"I was searching the web for memory and found Kahlon. The site is easy to use and the prices are great! The memory worked perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-12-09

"it is my vendor of choice"


Verified
5/5

2014-12-09

"Time and time again, they have the BEST pricing and the BEST shipping options and the BEST Customer Service.

Thank you!!
Brian
"