"I came in with an engine light on, three separate days of keeping my truck all day and I 'm left with paying $530 to have my fuel pump replaced. but that never FIXED the problem. After losing work and time with family and other things, I went to another mechanic that fixed the problem.
The service guy's Matt and others were helpful and showed very good customer service, but I still am out of $530 dollars for a job the mechanics could not fix.
Might come back for tires ?
But WILL NOT come back for any other service
Noel Morris "
"Great price. They had to order tires from outside vendor to get them to the store at the time I wanted them installed. Everything went as promised. "
"Reserved apt. online but it never went through. Guys at shop still took van an installed tires very timely"
"Simple purchase online, in and out in less than an hour including an alignment to go with it!"
"They delivered exactly what yet offered. Good product, well priced and competitive value. "
"Store is clean, has good coffee and the staff was efficient and respectful of my time."
"Was able to make an appointment and replace my tires within 24 hours of needing to do so. Website was informative in that it told me what tires were available for my make of car and that they were in stock. Time spent waiting for tires to be installed was less than I had anticipated. "
"Service was fast and efficient and the cost was very reasonable."
"I like the online tire selection resource. And the ability to schedule online. The staff was very pleasant to work with!"
" People were great. Service was great. Waiting area was great. I have nothing but good things to say about my experience with Oakwood's Kauffman Tire!"
"I researched new tires for my Subaru and decided to try the cooper tires that had good reviews, so far they are great! Customer service was excellent at the location near my home."
"I received excellent service. I will be back."
"Very helpful. Very professional. Will return next time I need new tires on the other 2 vehicles I own."
"I set up the appointment the day before (online) and arrived 15 minutes early to drop off my car. It was very busy, so when I returned an hour and a half later, my car hadn't even been touched yet. It took almost another 2 hours to have the service completed (just a tire change + balancing.) That said, the wait was reasonably pleasant due to the Good chairs and TV inside. Once completed, I was very happy with the results.
So in short, great results, comfortable facility, good price and nice people, but UNREASONABLE wait time. "
"Very helpful and informative. "