"RE: www.keepshooting.com's "Virtually New" Used and Expired Level II Soft Armor Vests.


Dear Prospective Buyer:

This was my first Online purchase from keepshooting.com, and will undoubtedly be my last.

Having read their product description in its entirety, I purchased ten of their "virtually new" used and expired level II soft armor vests and received them roughly one week later.

To my dissapointment, six of the ten vests I purchased from keepshooting.com were NOT as described. Instead of being in "virtually new" condition, these six vests were in extremely poor condition. Specifically, these six vests had carriers that were well faded and partially unstitched at the edges, and soft "armor" panels that were well stained and partially covered in mold.

To be fair, the remaining four vests I purchased from keepshooting.com were ALMOST as described. While these four vests were all "virtually new" used and expired vests, only two of the vests had soft armor panels that were actually the right size.

As for the six vests that were NOT as described, after some difficulty, I finally obtained an R.M.A. number to return the six vests for a refund. Despite the fact that these six vests were NOT as described, I was required to pay to have them shipped back to keepshooting.com. With patience, I received my refund roughly two weeks later.

To my dissapointment, the refund I received from keepshooting.com was NOT complete. While the refund did include the amount I paid for the six vests, it did NOT include the amount I paid to have them shipped out to me, NOR did it include the amount I paid to have them shipped back to keepshooting.com, for a net loss of over $65.00.

Moving forward, keepshooting.com's misleading product description, inept customer service and expensive return process have caused me to take my business elsewhere. You may be wise to do the same.

As was said in Roman markets of old: Caveat Emptor. Buyer Beware.


Sincerely,
TheSurplusGuy"

"I have been a customer for a long time. You will find some rare military surplus goods here. The shipping is quick, the products are top shelf, and I've never been disappointed with the customer service."

"Keepshooting.com wouldn't post my review, so I'm putting it on here.

Bought 10 of their Walther P22 mags excited about the great reviews I had read and great price. Opened up 2 of the packages and loaded these 2 mags along with my 2 factory Walther mags. It was probably between 30-40* outside at 10,000'. In a blind test, the 2 walther mags performed perfectly with high velocity CCI cartridges, and the two KeepShooting.com CLONES both failed. The first mag caused the slide to lock back with one round in the mag. Dangerous. The second mag failed to lock the slide back on an empty mag. So I did not open the other 8 packages since I do not like to use unreliable magazines in any of my weapons. Well when I called in, the sales rep was unbelievably rude since I was past my 30 day return period. When I explained to him that I had not had a chance to go shooting due to being out of country and then having my local "range" on top of a mountain here in CO full of snow all winter. I dont get to shoot much in the winter. Well the rep kept eluding to the fact that he thought I was lying. I was shocked. Never received this kind of customer service before that I can remember. Especially in the firearm community usually companies are very friendly. I offered to take a video of the malfunctions so the company could be aware of any potential issues and get them fixed, because obviously my P22 (which is stock, barebones) had compatibility issues, it is several years old) So finally he let me return them, and I just wrote off the bad attitude, not planning on writing a review or anything since they took them back. Well today I get an email stating the following: "Tested every single magazine customer returned with zero malfunctions on either a 3" or 5" barreled P22. Suspect customer just needed the money back for some reason, as there was no issues with any of the magazines returned." I will never do business with this RUDE company again. - Tom"

"Keepshooting is a great place to purchase quality gear.
I have purchased a flare gun and flares and am 100 percent pleased with my order. I would recomend this store to anyone
who wants GOOD quality stuff. Thank you."

"I have made three purchases from them in a relativity short period of time. They have all been great with fast shipping and some of the best prices if not the best on the internet. Thanks keep shooting i will be back."

"Ordered some cleaning kits for my Mosin Nagants. Ended up with a problem with the multi-tools. The folks at BTP Arms addressed the matter promptly and replaced the merchandise without a fuss. Great service!"

"Merchandise was in very good condition. I received a tracking notice the next day after ordering. The package arrived on time in good condition. i am very satisfied with this purchase."

"Got exactly what I thought I would get. Everything fits and it arrived in a timely manner. Thank you."

"I am very pleased with KS/BTP's performance. The military surplus rifle sling I ordered arrived on time and exactly as described. Though the quality of the sling was well above that of similar items sold by competitors, KS/BTP's price was notably lower. Additionally, KS/BTP did not gouge me on shipping; they appear to have charged actual shipping rates. KS/BTP has earned my continued business and I recommend them w/o hesitation."

"Excellent selection with very low prices compared to other sites. Personalized and rapid customer service (Jimmy was excellent) with a quick turnaround on processing and delivery. BTP is a company that inspires customer loyalty."

"I found exactly what I was looking for and at a reasonable price. The cost of the magazine I bought beat the prices at a local gun show by $3-$10 including shipping. The shipping was a reasonable charge.

My order went out quickly and I received my purchase much faster than I expected. I will definitely use them again."

" I love KeepShooting .com! They have a wide variety of items. Their prices are usually lower than most of the others who sell similar merchandise and their shipping is lightning fast! "

"First time buyer from seller. Item arrived when expected and condition was new as described. Haven't tested it but cycled all thirty rounds without an issue. Hope it doesn't have any issues out in the field. Looking toward to purchasing a few more. ONLY if it works. We'll see soon..."

"Very nice new look! Easy to find products, great pictures and videos, great appearance, and amazing prices!"

"They were very helpful in finding a paying and shipping method that suited me well."