ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2013-07-31

"On 07/09/2013 I purchased another detector from Kellyco, I received the detector on 7/16/13 the order was incomplete and partially wrong. After speaking to JW I sent the incorrect parts back at my cost. Then I had to wait for Kellyco to receive the incorrect parts before they sent the correct ones.
I received the replacement order yesterday 7/30/13 still short 1 small coil cover. 22 days later I am still short on my order.
Poor service
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-31

"Found exactly what I was looking for and pleased with the speed of delivery."


Verified
5/5

2013-07-31

"Excellent service, will definitely use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-31

"Package was pack great. Love the product and happy with this purchase."


Verified
4/5

2013-07-30

"Received everything just fine, thanks Kellyco."


Verified
3/5

2013-07-30

"It was shipped quickly. Magnify glass was poor quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-30

"It was a great purchase experience, better than the average."


Verified
5/5

2013-07-30

"I have never had a problem with this company!"


Verified
3/5

2013-07-30

"I have many questions as to the operation of this device. One befuddlement is the operation of the depth indicator. Even when the target is milometers from the coil the indicator reads two feet to eight. I don't know if the target is readily available or not! "


Rep reply posted 2013-07-30
A rep from Kellyco Metal Detectors, kellyco, has responded:

“I'm sorry to hear that you are having trouble with your detector. Please contact our technical department at 1-800-327-9697. One of our certified technicians will be happy to assist you.

Thank you,
Kellyco Metal Detectors”


Verified
3/5

2013-07-30

"The metal detector I recently purchased was given to a friend as a gift. I personally have not used it nor have I heard back from my friend regarding the performance of the detector.

The reviews I examined prior to my purchase were however, very positive.
"


Verified
5/5

2013-07-30

"Very fast shipping. Great customer help."


Verified
4/5

2013-07-30

"Excellent. Received everything that was orders and received it fairly quickly. The Garrett ProPointer works great. The Garrett Ace 250 doesn't read as deep as expected (only about two inches), but overall Kellyco was great. I will probably get a 10x14 coil from Kellyco."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-07-30

"I didnt order a metal detector --I wish one was being sent as a gift The tall man shaft is no longer than the one that came with the Mine-Lab excal and that was to short to begin with."


Verified
5/5

2013-07-30

"I was very pleased with the efficiency of the handling of my order and looking forward to trying out my new detector! Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-30

"Everything arived just fine."