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Verified
4/5

2015-01-16

"Oil Change Plus done today. All went well. They were done before I knew it. Thanks!"

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Verified
5/5

2015-01-04

"I had an engine check light on my Saturn Vue AWD, and had taken the vehicle to the GMC Dealership in Dixie highway to troubleshoot the problem. The GMC dealership replaced several parts and components without my consent, and did not repair the engine check light whatsoever. I took the Saturn Vue Awd to the Ken Towery location in Shepherdsville and spoke to Brent Beyer in reference to the issue that I had with the Engine Check Light staying on, and explained exactly what had happened in the GMC dealership, and that the problem was not fixed as of yet. Brent explained exactly what he was going to do, a OBDII computer scan and troubleshoot what was causing the Engine Check Light to stay on. When I returned back to the Ken Towery location, Brent had the problem solved. And no more Engine Check Light when vehicle is on. Most of all the repair cost me a whooping $67.18. Now that's what I call a low cost repair and a honest pricing. That's what I call "TRUE CUSTOMER SERVICE" at it's finest. Thank God for there still being honest repair shops in this day of age. Hip Hip Hooray. "

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Verified
5/5

2014-12-30

"I have always had my car worked on at Kentowery. Ever since I started driving. Now that my son is driving that is werehe gets his car worked on. They care about safety "

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Verified
5/5

2014-12-19

"Staff at Old Todd's Road location in Lexington is fairly friendly and professional. I was just there for an oil change and tire rotation which they did efficiently on a Tuesday morning. They advised me of a couple of issues to be addressed but didn't pressure me to do them immediately. I have had service there before and keep them in mind when needing future service."

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Verified
5/5

2014-12-16

"Exceptional service - went above and beyond the normal service one receives in businesses anymore. The employees were knowledgeable, very helpful, and resolved my questions thoroughly and quickly."

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Verified
5/5

2014-12-16

"The Ken Towery on Dixie have been treating me right for years now, and even though I have to pass up one closer where the Goodyear store was, I continue to go to the one across from Bob Montgomery."

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Verified
4/5

2014-12-10

"Overall good service, great products, and great results."

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Verified
5/5

2014-12-08

"I was very satisfied with the service and the way I was treated
By the service people.They have always been very courteous
And very helpful
"

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Verified
2/5

2014-12-02

"The service personal were friendly, but the problem I have is the price quote online did not match what I paid at the store. This was after taxes and disposal fees, I still paid 20.00 more than what was quoted online. I also had a coupon for 9.99 oil change if I bought 4 new tires. That price is also advertised incorrectly, I paid more for the oil change also. I don't like bait and switch prices, I will not return to this store for future tires."

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Verified
5/5

2014-11-27

"Five star service at Ken Towery. "

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Verified
3/5

2014-11-26

"The technician was most helpful. He let me know when he was close to being done and let me know everything he did. He always greeted me with a smile.
The manager was friendly as well. He seemed to be knowledgeable about his product. I do have to point out though, that he changed his original quote. We discussed it and he did honor his agreement in a professional manner.
"

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Verified
5/5

2014-11-24

"Ken Towery's is a fantastic auto service business. Their representatives are always polite and offer impartial advice in needed or recommended services for my vehicle. They've never told me to purchase anything I didn't need, and are always willing to help with anything they are able. I love dealing with them and would highly recommend them to anyone!"

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Verified
5/5

2014-11-23

"The staff at Ken Towery (10th street Jeffersonville) are always professional, efficient, and honest. I would recommend to anyone."

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Verified
3/5

2014-11-20

"I like the fact that Ken Towery received and mounted my tires on the same day. I am not happy with the fact that the technician chipped the finish on all four of my wheels. I feel there was not enough concern with the quality of work performed. "

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Verified
5/5

2014-11-11

"I have been a fan of my local Ken Towery store for many years. The employees there are friendly, knowledgeable and helpful, giving my cars and me great service. On two separate occasions over the years I went in thinking I needed to buy 4 tires, a huge expense, but after inspection they advised me that I only needed to replace 2 tires. Who does that!?!?! They win my vote as best around especially since they are open on Saturdays."

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