"good job.....good customer service"
"Service used to be more personal. I felt rushed, and things were not explained as well as they used to be. Took days to get an appointment to have tires put on."
"In general, I have found that Ken Towery provides the best service and decent prices for most of my vehicle's needs in the Louisville, KY area. I have been to many other places, but Ken Towery's seems to be the best in my mind. They have good customer interaction with the people at the desks & phones. They also have good looking and well-maintained waiting areas and customer entrances. I have also found that their prices are good. Are they the cheapest? No. But I think that the price is a good balance of the value of the overall experience for the customer."
"Quick service and friendly, attentive staff. This was my first visit and I plan on returning for future needs."
"Great store friendly and informative staff. Well for sure return and tell everyone about the great experience."
"Always receive excellent service on my oil changes and they let me know if any other repairs are needed. The email reminders are great for letting me know my vehicle needs service. Keep up the high quality service and I am a customer for life!"
"I've been going here for years now. The service is great and so are the people and they all know me when I come in!! Great place! "
"Very courteous, and explained services performed thoroughly. Work performed for the coupon price was a great deal."
"They did a quick oil change which was great and also told me what I would need in a couple thousand miles. The store was well kept and clean and the complimentary coffee was great. I did have to make an appointment after trying 2 weekends where they were just to busy. Take better care of your employees and make sure they have a full staff please!!!"
"The personnel were very friendly, totally competent and efficient. The store was clean and well kept"
"I visited to do some maintenance on my car, and I was very pleased. The customer service reps were polite and honest. I paid a little more than I would have at the little local shop I often visit, but the cost was not astronomical. It was worth it to be able to get my car looked at with no appointment after work and fixed the same day. Highly recommend. "
"Pricing is very high! Customer service is really nice. I like one location over the other. "
"This place is amazing. Needed new tires. Went there 1st thing. Husband insisted on getting two other estimates to compare. There is no comparison. Ken Towery beats any competion and the service is outstanding. "
"Went in for 4 new tires, turned out they didn't carry my factory tire size, but they helped me find tires to fit my car. It didn't take long for them to change my tires, less then 30 min. After they changed my tires they informed me of a problem that needed to be repaired. They gave me a quick estimate and then they fixed it with no problems. They were very helpful."
"Had nitrogen added to all tires while waiting. Staff had the repairs done and out in under45 minutes. Very knowledgeable staff."